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- Tasks: Assist in patrolling waterways and provide excellent customer service to boating users.
- Company: Join Waterways Ireland and be part of a vibrant team this summer.
- Benefits: Gain hands-on experience, develop skills, and enjoy a dynamic work environment.
- Other info: Flexible hours with opportunities for personal growth and teamwork.
- Why this job: Perfect for those who love the outdoors and want to make a difference on the water.
- Qualifications: Must have a powerboat handling qualification and a valid driving licence.
The predicted salary is between 20000 - 25000 £ per year.
A temporary seasonal assistant boat person is required for the summer season to augment Inspectorate patrol staff in harbour and event monitoring duties in accordance with the navigation byelaws. The post holder will also be required to crew and operate patrol vessels and give a quality customer orientated service, outside of normal working hours, to the boating customer and other navigation users.
DUTIES AND RESPONSIBILITIES
- To assist Inspectorate staff in patrolling, monitoring, and recording all activities, both on and off the navigation, within the framework of the navigation byelaws.
- To deliver a quality customer service to waterway users and the general public.
- To maintain accurate and legible records of any contraventions of the byelaws.
- To undertake basic administrative procedures associated with the tasks assigned.
- To maintain in a serviceable and well-presented condition, and ensure the safe operation of, assigned Waterways Ireland vehicles and patrol craft in accordance with Waterways Ireland procedures.
- To liaise and cooperate with staff from other Waterways Ireland Divisions.
- Comply with and actively promote Waterways Ireland policies and procedures on all aspects of equality.
- Complete all training as required by Waterways Ireland within specified timeframes.
The above list is not exhaustive, and you may be required to take on other duties and responsibilities for the effective and efficient performance of the role. The organisation operates within a changing environment, and you will be required to be flexible and adapt to these changes and to develop your role as a result going forward. The reporting line and key duties and responsibilities of this role may be subject to change following the outcome of a review of the organisation’s structure and staffing. The above is given as a broad range of duties and is not intended to be a complete description of all tasks.
PERSON SPECIFICATION
- A recognised qualification in powerboat handling i.e., ISA / RYA National Powerboat Certificate Level 2, or equivalent.
- A valid driving licence.
- Applicants must possess the Right to Work in relevant jurisdiction. If shortlisted for interview, you will be asked to bring original documentation to interview verifying your Right to Work.
- Knowledge of the Erne Navigation Bye Laws.
- Knowledge & experience of the key Health and Safety issues to be considered while working in a water-based environment.
- The ability to deliver a quality customer service.
- Good Interpersonal skills to effectively communicate, clearly and concisely, both orally and in writing.
- Knowledge/experience of operating and maintaining small powerboats.
- Flexibility to adapt to changeable work patterns.
- Categories B or C1E on driving licence.
Seasonal Assistant Boatperson in Enniskillen employer: Waterways Ireland
Contact Detail:
Waterways Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Assistant Boatperson in Enniskillen
✨Tip Number 1
Get to know the company! Research Waterways Ireland and their values. When you show up for an interview, drop in some knowledge about their operations and how you can contribute. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering quality service to waterway users, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these during your chat.
✨Tip Number 3
Be flexible and adaptable! The job description mentions changeable work patterns, so be prepared to discuss how you handle unexpected situations. Share stories that highlight your ability to adapt and thrive in dynamic environments.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and consider your application, plus you’ll get updates straight from the source. Don’t miss out!
We think you need these skills to ace Seasonal Assistant Boatperson in Enniskillen
Some tips for your application 🫡
Show Your Passion for the Role: When writing your application, let us see your enthusiasm for being a Seasonal Assistant Boatperson. Share why you love working on the water and how you can contribute to delivering top-notch customer service.
Highlight Relevant Experience: Make sure to mention any previous experience you have with powerboats or in customer service roles. We want to know how your skills align with the duties of patrolling and monitoring activities on the water.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your qualifications and experiences, so we can easily see how you fit into our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Waterways Ireland
✨Know Your Stuff
Make sure you brush up on the Erne Navigation Bye Laws and any relevant health and safety issues. Being able to discuss these topics confidently will show that you're serious about the role and understand the responsibilities that come with it.
✨Show Off Your Customer Service Skills
Since this role involves delivering quality customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your interpersonal skills.
✨Be Ready for Practical Questions
Expect questions about operating and maintaining small powerboats. If you have any hands-on experience, be prepared to talk about it. You might even want to mention any specific situations where you had to troubleshoot or solve problems on the water.
✨Flexibility is Key
This role requires adaptability to changing work patterns, so be ready to discuss how you've handled flexible schedules in the past. Highlight your willingness to work weekends and public holidays, as this will show your commitment to the job.