At a Glance
- Tasks: Maintain and repair commercial vehicles, ensuring top-notch service for our customers.
- Company: Join Waterton Motor Group, a respected Ford dealership with a people-focused culture.
- Benefits: Enjoy competitive salary, vehicle discounts, 30 days leave, and professional development opportunities.
- Other info: Permanent full-time role with excellent career growth and a supportive work environment.
- Why this job: Be part of a dynamic team delivering exceptional customer service and high-quality workmanship.
- Qualifications: NVQ Level 3 or equivalent, 4+ years experience, strong diagnostic skills.
The predicted salary is between 31000 - 38000 £ per year.
Waterton Motor Group (formerly known as Bridgend Ford) is a well‑established Ford dealership with a strong reputation for delivering exceptional customer service and high‑quality workmanship. We pride ourselves on our people‑focused culture and our commitment to excellence across all areas of the business. Due to continued growth, we are now looking to recruit a skilled and motivated Commercial Vehicle Technician who has at least 4+ years’ experience to join our Aftersales team. This will involve working with the Ford and Farizon brands, as well as any additional brands introduced by the business.
As a Waterton Motor Group Commercial Vehicle Technician, you will be responsible for the maintenance and repair of vehicles for our customers, ensuring all work is completed to the highest standards. You will play a key role in delivering an outstanding customer experience while contributing positively to business performance.
Your Role Within Waterton Motor Group
- To be fully committed to our organisation’s aim of delivering the best customer service in the industry.
- To communicate and work with integrity, honesty and openness.
- To build excellent relationships with your team, the manufacturer, and the whole Waterton Motor Group family.
- To be dedicated to excellence in all areas of business and people management.
- To contribute positively to the business performance.
- To celebrate success within your team at every opportunity.
Your Role as a Commercial Vehicle Technician will include the following main responsibilities:
General
- To test vehicles and diagnose faults as required by the Workshop Controller.
- To observe, recognise and report on vehicle and component serviceability.
- To interpret and implement technical service instruction data.
- To indent for replacement parts and accurately record usage.
- To recover damaged or defective vehicles when necessary.
- To keep the work area clean and tidy at all times.
- To ensure vehicles comply with safety standards when returned to customers, or that faults are reported and recorded on the job card.
- To provide mentoring and training support to apprentices within the business.
Improve Profitability
- To achieve manufacturer servicing and repair times.
- To report current and potential future vehicle faults and servicing requirements.
- To accurately note and report all components, materials and consumables used.
Customer Service and Satisfaction
- To protect customers’ vehicles using covers, mats and appropriate equipment.
- To safeguard customers’ vehicles and contents whilst being repaired or serviced.
- To thoroughly examine vehicles and report verbally and/or in writing on their general condition, with emphasis on customer safety.
- To ensure all work carried out meets MOT and manufacturer safety standards.
- To make maximum use of technical knowledge and skills to achieve effective, economical and safe repairs.
Cost Control
- To ensure all labour hours and material usage are accurately recorded.
- To take care to avoid accidental damage to vehicles and components.
- To minimise wastage of all materials, oils and fluids.
- To care for all dealership tools and equipment and not misuse them.
What We’re Looking For
- Qualified Commercial Vehicle Technician (NVQ Level 3 or equivalent).
- Previous experience in a dealership or automotive workshop environment.
- 4+ years experience.
- Strong diagnostic and problem-solving skills.
- A professional, reliable and team-focused approach.
- Commitment to high standards of workmanship and customer service.
- Full UK driving licence.
What We Offer
We recognise and reward hard work, loyalty and contribution. In addition to a competitive salary, you will benefit from:
- Subsidised new vehicle purchase scheme for you and your family.
- Vehicle maintenance discount.
- Parts purchasing discount.
- 30 days paid annual leave including Bank Holidays (full-time, pro rata for part-time).
- Additional annual leave awarded for length of service.
- New employee referral scheme.
- Vehicle purchase referral scheme.
- Access to professional development and training courses.
- Free on-site parking.
- Company pension scheme.
Hours & Contract
- Permanent, full-time position.
- Rota averaging 40 hours per week (plus compulsory overtime being 1 in 3 weekends).
- 8:30am to 5:00pm Monday to Friday (Saturday as overtime).
Salary
£31,000 – £38,000 per annum, dependent on experience and includes bonus and overtime.
Equality & Inclusion
We are an equal opportunity employer and welcome applications from all backgrounds. If you require any reasonable adjustments at any stage of the application or interview process, please let us know.
How to Apply
Please apply via Indeed with your CV. Shortlisted candidates will be contacted for interview.
Locations
Commercial Vehicle Technician (Full time) in Bridgend, Wales employer: Waterton Motor Group
Waterton Motor Group is an exceptional employer that prioritises a people-focused culture and excellence in customer service. As a Commercial Vehicle Technician, you will enjoy competitive benefits including a subsidised vehicle purchase scheme, generous annual leave, and opportunities for professional development, all within a supportive team environment that celebrates success and fosters growth. Located in a well-established Ford dealership, you will be part of a dynamic team dedicated to delivering high-quality workmanship and outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Vehicle Technician (Full time) in Bridgend, Wales
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Commercial Vehicle Technician (Full time) in Bridgend, Wales
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Waterton Motor Group's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Waterton Motor Group. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Waterton Motor Group
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Waterton Motor Group.
