Waterstons in the UK is seeking a Service Desk Engineer who places the customer at the heart of everything they do. You will deliver high‑quality technical support across multiple clients, communicate proactively throughout tickets, and contribute to continual service improvement within a collaborative, global team.
This hybrid role involves shift work with the Australian team, occasional weekends, and a £2.5k shift allowance.
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Customer‑First IT Service Desk Engineer (Hybrid) in North East employer: Waterstons
At Waterstons, we pride ourselves on being a supportive and flexible employer that values curiosity and collaboration. Our culture fosters personal growth through unlimited holidays, private healthcare, and a commitment to employee wellbeing, making it an ideal environment for those looking to make a meaningful impact in the field of information security. Join us in a role where you can mentor others, develop your skills, and work alongside passionate professionals dedicated to delivering exceptional service to our clients.
