Waterstons is offering an Apprenticeship as an IT Engineer, joining the busy Service Desk as the first point of contact for customers. You’ll answer calls, triage tickets and resolve incidents while developing professional IT skills.
The role emphasises exceptional customer service, approachability and a proactive mindset, with support for growth within the business and a fully funded integrated degree.
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Apprentice IT Engineer: Service Desk & Growth Path in North East employer: Waterstons
At Waterstons, we pride ourselves on being a supportive and flexible employer that values curiosity and collaboration. Our culture fosters personal growth through unlimited holidays, private healthcare, and a commitment to employee wellbeing, making it an ideal environment for those looking to make a meaningful impact in the field of information security. Join us in a role where you can mentor others, develop your skills, and work alongside passionate professionals dedicated to delivering exceptional service to our clients.
