At a Glance
- Tasks: Lead a team of baristas and create a welcoming café experience for customers.
- Company: Join the vibrant Waterstones team in our flagship Piccadilly bookshop.
- Benefits: Enjoy a Monday to Friday schedule, competitive pay, and a fun work environment.
- Other info: Great opportunity for career growth in a unique setting.
- Why this job: Be part of a dynamic team and share your love for books and coffee.
- Qualifications: Experience in café management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
About the job
Café Manager
Permanent
Based in Piccadilly, London
We are looking for a Café Manager to join our friendly and dynamic team here at Waterstones in our flagship book shop on Piccadilly, London. Our Café Managers are at the very heart of the cafes within our Bookshops. They lead a team of baristas across the two cafés within our flagship shop and should be passionate about offering exceptional service.
Cafe Manager- Monday to Friday in Westminster employer: Waterstones
At Waterstones, we pride ourselves on being an excellent employer, offering a vibrant work culture where creativity and passion for books and coffee thrive. Our Café Managers enjoy competitive benefits, opportunities for professional growth, and the unique advantage of working in the heart of London, surrounded by literature and a supportive team dedicated to delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Manager- Monday to Friday in Westminster
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend local events, or even pop into cafes and strike up conversations. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 2
Show off your personality during interviews! Be yourself and let your passion for coffee and customer service shine through. Remember, they want to see how you’ll fit into their team, so don’t hold back.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows you're genuinely interested in the role and the company. Plus, it gives you a chance to find out if the café is the right fit for you too!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Cafe Manager- Monday to Friday in Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the café culture and customer service shine through. We want to see how excited you are about leading a team and creating a welcoming atmosphere for our customers.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in café management or hospitality. We love seeing how your previous roles have prepared you for this position, so don’t hold back on those details!
Be Authentic:We appreciate authenticity! Use your own voice in your cover letter and application. Share your unique experiences and what makes you a great fit for our team at Waterstones.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Waterstones
✨Know Your Café Culture
Before the interview, take some time to familiarise yourself with Waterstones' café culture. Visit the café if you can, and observe how the team interacts with customers. This will help you understand their values and give you a chance to discuss your observations during the interview.
✨Showcase Your Leadership Skills
As a Café Manager, you'll be leading a team of baristas. Be prepared to share specific examples of how you've successfully managed a team in the past. Think about challenges you've faced and how you motivated your team to overcome them. This will demonstrate your capability to lead effectively.
✨Passion for Customer Service
Waterstones is all about providing exceptional customer service. Be ready to talk about your passion for creating a welcoming environment and how you ensure customers leave happy. Share any relevant experiences where you went above and beyond for a customer.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the café's operations, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if it's the right fit for you as well.