At a Glance
- Tasks: Lead a team of baristas and create a welcoming café experience for customers.
- Company: Join the vibrant team at Waterstones, a flagship bookshop in London.
- Benefits: Enjoy competitive pay, staff discounts, and a fun work environment.
- Other info: Great opportunity for career growth in a beloved cultural hub.
- Why this job: Be part of a dynamic team and share your love for books and coffee.
- Qualifications: Experience in café management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Café Manager to join our friendly and dynamic team here at Waterstones in our flagship book shop on Piccadilly, London.
Our Café Managers are at the very heart of the cafes within our Bookshops. They lead a team of baristas across the two cafés within our flagship shop and should be passionate about offering exceptional service.
Cafes Manager in London employer: Waterstones
At Waterstones, we pride ourselves on fostering a vibrant and inclusive work culture where creativity and passion for books and coffee thrive. As a Café Manager in our flagship Piccadilly location, you will enjoy competitive benefits, opportunities for professional growth, and the chance to lead a dedicated team in a bustling environment that celebrates literature and community. Join us to make a meaningful impact while enjoying the unique atmosphere of one of London's most iconic bookshops.
StudySmarter Expert Advice🤫
We think this is how you could land Cafes Manager in London
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend local café events, or even pop into cafés and strike up conversations. You never know who might have a lead on a Café Manager position!
✨Tip Number 2
Show off your passion for coffee and customer service! When you get the chance to meet potential employers, share your love for creating exceptional café experiences. It’s all about making that personal connection.
✨Tip Number 3
Don’t just apply anywhere; focus on places that resonate with you. If you love the vibe at Waterstones, let them know why you’d be a great fit for their team. Tailor your approach to match their values and culture.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows you’re genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Cafes Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for cafés and books shine through. We want to see how excited you are about creating a welcoming atmosphere for our customers!
Tailor Your CV:Make sure your CV highlights relevant experience in café management or customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Authentic:Don’t be afraid to show your personality in your cover letter. We’re looking for someone who fits into our friendly team, so let us know what makes you unique!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our amazing team!
How to prepare for a job interview at Waterstones
✨Know Your Coffee
As a Café Manager, you’ll need to demonstrate your passion for coffee and café culture. Brush up on different coffee types, brewing methods, and trends in the industry. Being able to discuss your favourite blends or how to create the perfect espresso can really impress the interviewers.
✨Showcase Your Leadership Skills
You’ll be leading a team of baristas, so it’s crucial to highlight your leadership experience. Prepare examples of how you've motivated a team, handled conflicts, or improved service quality in previous roles. This will show that you’re ready to take charge and inspire others.
✨Emphasise Customer Service Excellence
Waterstones values exceptional customer service, so be ready to share your strategies for creating a welcoming atmosphere. Think of specific instances where you went above and beyond for customers, and how you trained your team to do the same. This will demonstrate your commitment to customer satisfaction.
✨Familiarise Yourself with Waterstones
Do your homework on Waterstones and its café culture. Understand their values, mission, and what makes their cafés unique. Mentioning specific aspects of the company during your interview will show your genuine interest and help you stand out as a candidate.
