Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Investigate thefts and reduce losses in Waterstones, Foyles, and Blackwells stores.
- Company: Join Waterstones, a beloved bookshop chain known for its friendly atmosphere and customer service.
- Benefits: Enjoy excellent discounts, a dynamic team environment, and opportunities for professional growth.
- Why this job: Make a real impact in loss prevention while working with passionate colleagues in a vibrant setting.
- Qualifications: Knowledge of loss prevention practices, IT skills, and a full UK driving licence required.
- Other info: Ideal for those who thrive in a fast-paced environment and love books!
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Loss Prevention Investigator to join our friendly and dynamic team here at Waterstones in the Southwest of England. To be a field-based security and shrink expert, working to identify potential risks/losses to reduce loss in your given area.
To prioritise and visit Waterstones, Foyles, and Blackwells stores in your remit on a needs basis, based on risk to the business. You will reduce shrinkage and cash loss by identifying risk in stores and providing solutions, coaching and support to store teams. Proactively investigate reported thefts, data, and missing stock to identify and apprehend offenders. Building criminal cases resulting in arrest and prosecution of offenders.
Use data and instore intelligence and Security Systems to identify and analyse trends and similarities across active cases and collaboratively work with the wider LPI team to glean and share information to identify and prosecute offenders. To establish professional working relationships with internal stakeholders, law enforcement and outside agencies to further reduce risk and loss to the business.
To undertake other requests and projects as set by the Loss Prevention manager to support the Business Operation. Knowledge of loss prevention policies and practices. Knowledge of case building, the criminal justice system and its process, as well as judicial interventions.
IT literate - Efficient in using a variety of platforms and software, including Microsoft Office, Outlook, In-house transaction monitoring software and intelligence sharing programs. Knowledge on data mining best practices, industry standard investigation and interview techniques (PACE, WZ etc) preferable. Full UK driving licence.
Ability to make decisions as needed with minimal supervision. We strive to consistently deliver fantastic customer service, whether recommending a book or a gift, keeping our shops beautifully stocked, helping out in our lovely Café W’s, or keeping the wheels turning efficiently behind the scenes.
Working with us, you will get to use your expertise and enthusiasm to bring to our customers the irreplaceable pleasures of a good bookshop (including a virtual one). In return, you will be working in a role that can make a real difference to Waterstones, work in a friendly and dynamic team and get to benefit from our excellent discount in shops.
If you have the relevant essential experience and you are interested, we would love to hear from you.
Ethics & Compliance Investigator employer: Waterstones
Contact Detail:
Waterstones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ethics & Compliance Investigator
✨Tip Number 1
Familiarise yourself with the specific loss prevention policies and practices used by Waterstones, Foyles, and Blackwells. Understanding their approach will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with professionals in the loss prevention field, especially those who have experience in retail environments. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Brush up on your data analysis skills, particularly in relation to identifying trends and patterns. Being able to discuss how you've used data in past roles to prevent losses will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with case building and the criminal justice system. Having concrete examples ready will showcase your expertise and reassure the hiring team of your capability to handle investigations effectively.
We think you need these skills to ace Ethics & Compliance Investigator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in loss prevention, investigation techniques, and any knowledge of the criminal justice system. Use specific examples that demonstrate your skills in reducing shrinkage and cash loss.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for loss prevention and your understanding of Waterstones' values. Mention how your previous experiences align with the responsibilities of the Ethics & Compliance Investigator role.
Highlight Relevant Skills: In your application, emphasise your IT literacy and familiarity with various software platforms. Discuss your ability to analyse data and trends, as well as your experience in building criminal cases and working with law enforcement.
Showcase Your Teamwork Abilities: Since the role involves collaborating with store teams and external agencies, provide examples of how you've successfully worked in a team environment. Highlight your communication skills and ability to establish professional relationships.
How to prepare for a job interview at Waterstones
✨Know Your Loss Prevention Policies
Familiarise yourself with the loss prevention policies and practices relevant to the role. Be prepared to discuss how you have applied these in previous positions or how you would approach them in this new role.
✨Demonstrate Investigative Skills
Be ready to showcase your investigative skills by discussing past experiences where you successfully identified risks or apprehended offenders. Use specific examples to illustrate your problem-solving abilities and analytical thinking.
✨Build Rapport with Stakeholders
Highlight your ability to establish professional relationships with internal stakeholders and law enforcement. Share examples of how you've collaborated with others to achieve common goals, especially in reducing risk and loss.
✨Showcase IT Proficiency
Since the role requires proficiency in various software platforms, be prepared to discuss your experience with Microsoft Office, transaction monitoring software, and any intelligence sharing programs. Mention specific tools you’ve used and how they aided your investigations.
