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- Tasks: Investigate thefts and reduce losses in Waterstones stores across the Southwest.
- Company: Join Waterstones, a beloved bookshop chain known for its vibrant culture and customer service.
- Benefits: Enjoy excellent discounts, a friendly team environment, and opportunities for professional growth.
- Why this job: Make a real impact while working in a dynamic team that values your expertise and enthusiasm.
- Qualifications: Knowledge of loss prevention, case building, and a full UK driving licence required.
- Other info: Flexible working hours and the chance to collaborate with law enforcement and internal teams.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Loss Prevention Investigator to join our friendly and dynamic team here at Waterstones in the Southwest of England. To be a field-based, security and shrink expert, working to identify potential risks/losses to reduce loss in your given area.
To prioritise and visit Waterstones, Foyles, and Blackwells stores in your remit on a needs basis, based on risk to the business. You will reduce shrinkage and cash loss by identifying risk in stores and providing solutions, coaching and support to store teams.
Proactively investigate reported thefts, data, and missing stock to identify and apprehend offenders. Building criminal cases resulting in arrest and prosecution of offenders.
Use data and in-store intelligence and Security Systems to identify and analyse trends and similarities across active cases and collaboratively work with the wider LPI team to glean and share information to identify and prosecute offenders.
To establish professional working relationships with internal stakeholders, law enforcement and outside agencies to further reduce risk and loss to the business. To undertake other requests and projects as set by the Loss Prevention manager to support the Business Operation.
Knowledge and Skills Required:
- Knowledge of loss prevention policies and practices.
- Knowledge of case building, the criminal justice system and its process, as well as judicial interventions.
- IT literate - Efficient in using a variety of platforms and software, including Microsoft Office, Outlook, In-house transaction monitoring software and intelligence sharing programs.
- Knowledge on data mining best practices, industry standard investigation and interview techniques (PACE, WZ etc) preferable.
- Full UK driving licence.
- Ability to make decisions as needed with minimal supervision.
We strive to consistently deliver fantastic customer service, whether recommending a book or a gift, keeping our shops beautifully stocked, helping out in our lovely Café W’s, or keeping the wheels turning efficiently behind the scenes. Working with us, you will get to use your expertise and enthusiasm to bring to our customers the irreplaceable pleasures of a good bookshop (including a virtual one).
In return, you will be working in a role that can make a real difference to Waterstones, work in a friendly and dynamic team and get to benefit from our excellent discount in shops.
If you have the relevant essential experience and you are interested, we would love to hear from you.
Locations
Ethics & Compliance Investigator employer: Waterstones
Contact Detail:
Waterstones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ethics & Compliance Investigator
✨Tip Number 1
Familiarise yourself with loss prevention policies and practices specific to the retail sector. Understanding these will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the loss prevention field. Attend industry events or join relevant online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Brush up on your data analysis skills, as this role involves identifying trends and patterns. Being able to showcase your analytical abilities during discussions can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss real-life scenarios where you've successfully identified risks or resolved issues. Having concrete examples ready will help illustrate your problem-solving skills and experience in loss prevention.
We think you need these skills to ace Ethics & Compliance Investigator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Loss Prevention Investigator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in loss prevention, investigations, or related fields. Use specific examples to demonstrate your knowledge of loss prevention policies and practices.
Showcase Your Skills: Make sure to mention your IT literacy and familiarity with various software platforms, as well as your ability to analyse data and trends. Highlight any relevant training in investigation techniques or the criminal justice system.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the company. Discuss why you want to work at Waterstones and how you can contribute to their mission of reducing loss and enhancing customer service.
How to prepare for a job interview at Waterstones
✨Understand Loss Prevention Policies
Familiarise yourself with the key loss prevention policies and practices relevant to the role. Be prepared to discuss how you have applied these in previous positions or how you would approach them in this new role.
✨Showcase Your Investigative Skills
Be ready to provide examples of past investigations you've conducted, including the techniques you used and the outcomes. Highlight your knowledge of case building and the criminal justice system, as this will be crucial for the position.
✨Demonstrate Data Analysis Proficiency
Since the role involves using data to identify trends, come prepared to discuss your experience with data mining and analysis. Mention specific software or tools you are proficient in, especially those mentioned in the job description.
✨Build Rapport with Stakeholders
Emphasise your ability to establish professional relationships with internal teams and external agencies. Share examples of how you've successfully collaborated with others to achieve common goals in loss prevention.
