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- Tasks: Investigate thefts and reduce losses in Waterstones stores across Southern England.
- Company: Join Waterstones, a beloved bookshop chain known for its vibrant culture and customer service.
- Benefits: Enjoy excellent discounts, a friendly team, and the chance to make a real impact.
- Why this job: Be part of a dynamic team that values your expertise and passion for books.
- Qualifications: Knowledge of loss prevention, case building, and a full UK driving licence required.
- Other info: Field-based role with opportunities to collaborate with law enforcement and internal teams.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Loss Prevention Investigator to join our friendly and dynamic team here at Waterstones in the South of England. To be a field-based, security and shrink expert, working to identify potential risks/losses to reduce loss in your given area.
To prioritise and visit Waterstones, Foyles, and Blackwells stores in your remit on a needs basis, based on risk to the business. You will reduce shrinkage and cash loss by identifying risk in stores and providing solutions, coaching and support to store teams.
Proactively investigate reported thefts, data, and missing stock to identify and apprehend offenders. Building criminal cases resulting in arrest and prosecution of offenders. Use data and in-store intelligence and Security Systems to identify and analyse trends and similarities across active cases and collaboratively work with the wider LPI team to glean and share information to identify and prosecute offenders.
To establish professional working relationships with internal stakeholders, law enforcement and outside agencies to further reduce risk and loss to the business. To undertake other requests and projects as set by the Loss Prevention manager to support the Business Operation.
- Knowledge of loss prevention policies and practices.
- Knowledge of case building, the criminal justice system and its process, as well as judicial interventions.
- IT literate - Efficient in using a variety of platforms and software, including Microsoft Office, Outlook, In-house transaction monitoring software and intelligence sharing programs.
- Knowledge on data mining best practices, industry standard investigation and interview techniques (PACE, WZ etc) preferable.
- Full UK driving licence.
- Ability to make decisions as needed with minimal supervision.
We strive to consistently deliver fantastic customer service, whether recommending a book or a gift, keeping our shops beautifully stocked, helping out in our lovely Café W’s, or keeping the wheels turning efficiently behind the scenes. Working with us, you will get to use your expertise and enthusiasm to bring to our customers the irreplaceable pleasures of a good bookshop (including a virtual one).
In return, you will be working in a role that can make a real difference to Waterstones, work in a friendly and dynamic team and get to benefit from our excellent discount in shops.
If you have the relevant essential experience and you are interested, we would love to hear from you.
Locations
Ethics & Compliance Investigator employer: Waterstones
Contact Detail:
Waterstones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ethics & Compliance Investigator
✨Tip Number 1
Familiarise yourself with loss prevention policies and practices specific to the retail sector. Understanding these will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the loss prevention field. Attend industry events or join relevant online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Brush up on your data analysis skills, particularly in relation to identifying trends and patterns. Being able to showcase your analytical abilities during discussions can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss real-life scenarios where you've successfully identified risks or resolved issues. Having concrete examples ready will help illustrate your problem-solving skills and experience in loss prevention.
We think you need these skills to ace Ethics & Compliance Investigator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in loss prevention, investigation techniques, and any knowledge of the criminal justice system. Use specific examples that demonstrate your skills in reducing shrinkage and working with law enforcement.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of Waterstones' values and how your background aligns with their mission to provide excellent customer service while ensuring security.
Highlight Relevant Skills: Emphasise your IT literacy and familiarity with various software platforms. Mention any experience you have with data mining and investigation techniques, as these are crucial for the role of a Loss Prevention Investigator.
Showcase Your Problem-Solving Abilities: Provide examples in your application of how you've successfully identified risks and implemented solutions in previous roles. This will demonstrate your proactive approach and ability to make decisions with minimal supervision.
How to prepare for a job interview at Waterstones
✨Know Your Loss Prevention Policies
Familiarise yourself with the company's loss prevention policies and practices. Be prepared to discuss how you have applied these in previous roles or how you would approach them in this position.
✨Demonstrate Investigative Skills
Be ready to showcase your investigative skills by discussing past experiences where you successfully identified risks or apprehended offenders. Use specific examples to illustrate your problem-solving abilities.
✨Build Rapport with Stakeholders
Highlight your ability to establish professional relationships with internal stakeholders and law enforcement. Share examples of how you've collaborated with others to achieve common goals in loss prevention.
✨Showcase IT Proficiency
Since the role requires IT literacy, be prepared to discuss your experience with various software platforms, including Microsoft Office and any relevant transaction monitoring systems. Mention any data mining techniques you are familiar with.
