Waterstones is seeking an IT Helpdesk Analyst to join our IT Support team. You will cover incidents, act as the first contact for warehouse users and keep systems and applications running smoothly.
Role involves onboarding, daily maintenance, and working with 3rd parties while adhering to PCI and GDPR. Prior Waterstones experience with iSeries/EPOS is beneficial; strong communication and problem-solving skills are essential.
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IT Helpdesk Analyst — Warehouse IT Support & Projects in Burton upon Trent employer: Waterstones
Waterstones is an exceptional employer, offering a vibrant work culture that values diversity and inclusion while providing meaningful opportunities for personal and professional growth. As a Maintenance Technician based in Glasgow, you will enjoy the benefits of working within a supportive team environment, where your skills in electrical, plumbing, and carpentry will be valued and developed. With a commitment to employee well-being and a focus on maintaining safe and welcoming bookshops, Waterstones ensures that every team member can thrive and contribute to our ongoing success story.
