At a Glance
- Tasks: Lead and develop a passionate team in a stylish food-focused pub.
- Company: Waterside, a vibrant pub in Greater London with a focus on exceptional service.
- Benefits: Free meals, pension scheme, and discounts at pubs.
- Other info: Great opportunities for career progression and personal development.
- Why this job: Join a dynamic team and grow your career in hospitality.
- Qualifications: Passion for customer service and team management skills.
The predicted salary is between 30000 - 35000 £ per year.
Waterside in Greater London is seeking a passionate Deputy Manager to lead their team in a stylish food-focused pub. The successful candidate will have a commitment to exceptional customer service and team management.
Responsibilities include:
- Training team members
- Ensuring they provide knowledge-based service to delight customers
The role offers career progression, development opportunities, and various employee benefits such as free meals, a pension scheme, and discounts at pubs.
Pub Deputy Manager — Lead, Develop & Grow employer: Waterside
Contact Detail:
Waterside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub Deputy Manager — Lead, Develop & Grow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Deputy Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, be yourself and let your passion for customer service shine through. Share stories that highlight your experience in team management and how you've delighted customers in the past.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as a Deputy Manager and how you'd handle them. This shows you're ready to lead and develop your team effectively, which is exactly what they're looking for.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team at Waterside, which can give you an edge over other candidates.
We think you need these skills to ace Pub Deputy Manager — Lead, Develop & Grow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about leading a team in a food-focused pub and providing exceptional customer service.
Highlight Your Experience: Make sure to showcase any relevant experience you have in team management or the hospitality industry. We love to see how you've trained others and created a positive environment for customers and staff alike.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and qualities we’re looking for in a Deputy Manager. This shows us you’ve done your homework and are serious about joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Waterside
✨Know the Pub Inside Out
Before your interview, make sure you research Waterside thoroughly. Familiarise yourself with their menu, values, and customer service approach. This will not only show your genuine interest but also help you discuss how you can contribute to their team.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples from your past experiences where you've successfully trained or motivated team members. Highlight how you can create a positive work environment that enhances customer service.
✨Emphasise Customer Service Excellence
Exceptional customer service is key in this role. Be ready to share specific instances where you've gone above and beyond for customers. Discuss how you would ensure your team delivers knowledge-based service that delights patrons at Waterside.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes available for staff or how they measure success in customer service. This shows your enthusiasm for the role and your commitment to personal and team development.