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- Tasks: Lead a vibrant team and ensure exceptional customer service in a stylish pub.
- Company: Waterside, a trendy food-focused pub in Greater London.
- Benefits: Free meals, pension scheme, and discounts at pubs.
- Other info: Exciting opportunities for personal and professional development.
- Why this job: Join a passionate team and grow your career in hospitality.
- Qualifications: Experience in customer service and team management.
The predicted salary is between 30000 - 35000 £ per year.
Waterside in Greater London is seeking a passionate Deputy Manager to lead their team in a stylish food-focused pub. The successful candidate will have a commitment to exceptional customer service and team management.
Responsibilities include:
- Training team members
- Ensuring they provide knowledge-based service to delight customers
The role offers career progression, development opportunities, and various employee benefits such as free meals, a pension scheme, and discounts at pubs.
Pub Deputy Manager — Lead, Develop & Grow in London employer: Waterside
Contact Detail:
Waterside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub Deputy Manager — Lead, Develop & Grow in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Deputy Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your personality during interviews! We want to see your passion for customer service and team management shine through. Share stories about how you've led teams or delighted customers in the past – it’ll make you stand out!
✨Tip Number 3
Research the pub culture in Greater London. Familiarise yourself with the local scene and what makes Waterside unique. This knowledge will not only impress during interviews but also help you connect with the team and customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Waterside.
We think you need these skills to ace Pub Deputy Manager — Lead, Develop & Grow in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about leading a team in a food-focused pub and providing exceptional customer service.
Highlight Your Experience: Make sure to showcase any relevant experience you have in team management or customer service. We love to see how you've developed others and created memorable experiences for customers in your previous roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and qualities we’re looking for in a Deputy Manager. It shows us you’re serious about joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Waterside
✨Know the Pub Inside Out
Before your interview, make sure you research Waterside thoroughly. Familiarise yourself with their menu, values, and customer service approach. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples from your past experiences where you've successfully trained or motivated team members. Highlight how you can create a positive work environment that enhances customer service.
✨Emphasise Customer Service Excellence
Exceptional customer service is key in this role. Be ready to discuss your approach to ensuring customers have a delightful experience. Share specific instances where you went above and beyond to meet customer needs, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, and how they measure success in customer service. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.