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- Tasks: Lead a vibrant team and ensure exceptional customer service in a stylish gastropub.
- Company: The Waterside, a contemporary gastropub with stunning river views.
- Benefits: Career progression, free meals, 28 days holiday, and generous discounts.
- Other info: Opportunities for training and development towards a General Manager role.
- Why this job: Join a passionate team and develop your hospitality skills while enjoying the fresh air.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 30000 - 35000 £ per year.
The Waterside is a contemporary gastropub serving seasonal selections of elevated British favourites and refreshing drinks for every taste. Located directly on the Thames near Chelsea Harbour, our views over the river and two outdoor terraces make us a popular spot in the summertime. At the Waterside, our priority is to provide exciting food and drinks with exceptional service to everyone who joins us.
We are looking for more positive, energetic, and passionate individuals to join our amazing staff this year, so if you are looking to master the art of bartending, hone your service skills, or simply enjoy the fresh air while you work, we want to hear from you! Progression, training and development opportunities are available.
What We Offer Our Deputy Managers:- Development towards General Manager - the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Deputy Manager in London employer: Waterside
Contact Detail:
Waterside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in London
✨Tip Number 1
Get to know the pub scene! Visit local gastropubs, chat with staff, and soak up the atmosphere. This will not only give you insights into what makes a great pub experience but also help you connect with potential future colleagues.
✨Tip Number 2
Network like a pro! Attend hospitality events or join online groups related to the industry. You never know who might have a lead on a Deputy Manager position or can offer you some insider tips on landing the job.
✨Tip Number 3
Show your passion for customer service during interviews. Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re not just looking for any job, but that you genuinely care about providing exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at The Waterside. Don’t miss out on this opportunity!
We think you need these skills to ace Deputy Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see your genuine love for hospitality and customer service. Share any relevant experiences that highlight your passion for creating memorable dining experiences.
Tailor Your CV: Make sure your CV is tailored specifically for the Deputy Manager position at The Waterside. Highlight your management experience and any skills that align with our focus on exceptional service and team leadership. We appreciate a personal touch!
Be Clear and Concise: Keep your application clear and to the point. We’re busy folks, so make it easy for us to see why you’d be a great fit. Use bullet points where possible and avoid long paragraphs. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at The Waterside!
How to prepare for a job interview at Waterside
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the seasonal selections and drinks offered at The Waterside. This shows your genuine interest in the role and helps you discuss how you can contribute to the menu and customer experience.
✨Showcase Your Passion for Service
Prepare examples from your past experiences that highlight your commitment to exceptional customer service. Share stories where you went above and beyond to ensure guests had a memorable experience, as this aligns perfectly with what they’re looking for.
✨Demonstrate Leadership Skills
As a Deputy Manager, you’ll be leading a team. Think of specific instances where you successfully managed a team or resolved conflicts. Be ready to discuss your approach to training and motivating staff, as this will be key in your role.
✨Ask Insightful Questions
Prepare thoughtful questions about the pub’s culture, team dynamics, and opportunities for development. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you.