Xero’s Melio division is seeking an experienced Operations Manager to lead and optimise the CX operations, shaping the strategic operating model and delivering scalable processes that drive customer satisfaction and efficiency.
You will partner with product, engineering, analytics, and finance to align operational activities with business goals and ensure measurable performance improvements across customer experiences.
CX Operations Leader – Scale & Impact in Oxford employer: Watershed
Watershed is an exceptional employer for those passionate about climate solutions, offering a dynamic work culture that fosters collaboration and innovation. As part of a mission-driven startup in London, employees benefit from opportunities for professional growth while contributing to meaningful environmental impact. With a focus on educating stakeholders and driving strategic business value, team members are empowered to become experts in their field, making a real difference in the fight against climate change.
