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- Tasks: Lead the MS Support Team and ensure top-notch support for field engineers.
- Company: Global analytical instruments company with a focus on innovation.
- Benefits: 25 days' holiday, pension contributions, and private medical insurance.
- Why this job: Join a dynamic team and make a difference in customer satisfaction globally.
- Qualifications: Degree in a related technology and strong customer service skills.
- Other info: Opportunity for international travel and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A global analytical instruments company is seeking a Manager for the MS Support Team in Wilmslow. The role involves providing support for field service engineers, ensuring customer satisfaction, and developing knowledge base materials.
Ideal candidates will have:
- a degree in a related technology
- strong customer focus
- willingness to travel internationally
Benefits include:
- 25 days' holidays
- pension contributions
- private medical insurance
Global LC-MS Support Lead in Wilmslow employer: Waters
Contact Detail:
Waters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global LC-MS Support Lead in Wilmslow
✨Tip Number 1
Network like a pro! Reach out to professionals in the analytical instruments field on LinkedIn. Join relevant groups and engage in discussions to get your name out there and learn about potential job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their customer base and think about how your skills can enhance their support team. This will show them you’re genuinely interested and ready to contribute.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a thank-you email expressing your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Check out our website for job openings and apply directly through us. We often have exclusive listings and can help you stand out in the application process. Plus, it’s a great way to show your commitment to joining our team!
We think you need these skills to ace Global LC-MS Support Lead in Wilmslow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background aligns with the role of Global LC-MS Support Lead, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our MS Support Team. Share your passion for customer satisfaction and any international travel experiences that relate to the role.
Showcase Your Technical Knowledge: Since this role involves analytical instruments, make sure to highlight your technical expertise in LC-MS or related technologies. We love seeing candidates who can demonstrate their knowledge and problem-solving skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Waters
✨Know Your Tech
Make sure you brush up on your knowledge of LC-MS technology. Be prepared to discuss specific instruments and their applications, as well as any recent advancements in the field. This will show your technical expertise and passion for the role.
✨Customer Focus is Key
Since the role involves ensuring customer satisfaction, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your strong customer focus.
✨Show Your Team Spirit
As a support lead, you'll be working closely with field service engineers. Highlight your teamwork skills and any experience you have in leading or supporting teams. Discuss how you can contribute to a positive team environment and help others succeed.
✨Prepare for Travel Questions
Since the job requires international travel, be ready to discuss your flexibility and willingness to travel. Think about how you manage work-life balance while on the road, and be prepared to share any relevant experiences that showcase your adaptability.
