Director Clinical Product Solutions (Forensics & Toxicology)

Waters is a leader in life sciences tools, starting with liquid chromatography technologies in the 1960s. Since then, Waters has pioneered analytical techniques across markets including Clinical Diagnostics, Food & Environmental, Pharmaceuticals, and Materials. In Clinical Diagnostics, Waters has leading LC-MS technologies, which are already used for many applications including clinical toxicology, therapeutic drug monitoring, newborn screening, and endocrinology. With the growth in precision medicine, it is an exciting time for LC-MS in clinical diagnostics. For 10+ years, PCR-NGS techniques have been widely used for clinical diagnostics. Clinicians now want a real-time understanding of disease states, requiring a more complete picture of proteins, metabolites and lipids. LC-MS based assays are crucial to provide this level of insight with their analytical specificity, sensitivity, and capacity to analyze simultaneously multiple analytes.

Our vision is for Waters to lead the continued broad-based adoption of LC-MS. This will be accelerated by continued innovation including new ionization methods, improved ease of use, as well as novel applications in 'omics' research and anatomical pathology. Reporting to Senior Director, Clinical Product Solutions, this position will join a passionate, agile team to develop innovative solutions to address high unmet needs and establish Waters as the leader in the Forensics and Toxicology market segment. This position is based at Wilmslow, UK or Milford, USA.

Responsibilities:

• Acts as a product and business owner for HRMS instrument solutions specific for Forensics, Toxicology and screening applications as well as the TQ portfolio of products that serve the Forensics & Toxicology space.
• Be responsible for the VoC and competitive benchmark efforts to identify unmet need and develop value proposition for new product solutions.
• Lead the development of business cases for new product solutions or product enhancements.
• Develop comprehensive target product profile through both qualitative and quantitative market and customer requirement assessment.
• Lead VOC SME (Subject Matter Experts) customer relationship management and continuous customer feedback activities throughout the entire product development gate and phase process to ensure closed loop feedback between customers and new product/solution implementation.
• Partner with the Clinical, Regulatory and Quality departments for successful clinical studies, regulatory submissions and clearance in order to launch new solutions to the market.
• Define and implement the New Product Launch strategies.
• Partner with field marketing, sales and service management teams to establish and implement commercial launch plans, to maximize the sales impact in the first 2 years.
• Work closely with Global Marketing, R&D, and Commercial teams on content generation to fulfill marketing strategy campaigns.

Qualifications:

• Minimum BSc or equivalent experience in a Scientific field. MBA is highly desirable.
• Experience in HRMS in either product management or a technical capacity is required.
• Product management, business development, sales, or other customer-facing experience in clinical diagnostic market is required.
• Knowledge of developing 'Go-to-Market' product strategies.
• Ability to influence cross-functional teams without formal authority.
• Exceptional written and oral communication skills.
• Exceptional organization and problem-solving skills.
• Exceptional interpersonal skills.

Key Skills:

• HRMS technical experience
• LC/MS and IVD/Medical Device
• Project Management
• Continuous Process Improvement

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.