Communications Program Manager

Join the Waters Global Communications team as a Communications Program Manager. We’re seeking a motivated PR professional with exceptional external communications, media relations, and writing skills. The ideal candidate thrives when collaborating with people around the world to shape and tell inspiring stories through integrated campaigns. Reporting to the Head of External Communications, this role will have the support of a world-class team and our agency partners.

The Communications Program Manager will shape and develop external‑facing, multichannel communications that highlight Waters’ industry leadership across press announcements, media relations, organic and paid social media campaigns, and written and visual content. This role will lead our end‑to‑end trade media program – including product announcements and promotion, trade show media strategy, and proactive, reactive, and thought‑leadership media opportunities that highlight Waters’ innovation.

We are looking for a solution‑oriented individual driven to establish a deep knowledge of our business and science, with proven ability to establish trust, partnerships, and influence across internal and external stakeholders. The successful candidate will be strategic, collaborative, adaptable, detail‑oriented, and self‑directed. The candidate will thrive in a fast‑paced environment, and welcome new ways to optimize our external communications strategy and outcomes. This is a Hybrid role based out of Milford, MA 3 days a week (Tuesday to Thursday).

Responsibilities

• Serve as Global Communications lead for company announcement coordination, ensuring product launch communications excellence and consistency.
• Take full ownership over the end‑to‑end trade media program, with a strong emphasis on media strategy, messaging, and reporter relationships.
• Coordinate product launches across the company.
• Advise product promotion strategy.
• Oversee product press release development, messaging, and distribution.
• Translate technical, scientific topics and product specifications into compelling, engaging and relevant messaging for target audiences.
• Cultivate and expand relationships with priority publications.
• Fulfil roles as go‑to trade media relations resource across the company.
• Provide consultations and trainings for leadership, internal subject matter experts, employees and customers.
• Prepare spokespeople for trade media interviews and engagements.
• Lead the design and development of trade media collateral, including media materials and messaging.
• Prepare executive‑ready communications, recommendations, and reports.
• Ensure consistency across communications and channels; demonstrate exceptional organizational skills and strong attention to detail.
• Support development and execution of audience‑specific paid strategies; shape optimal content approaches and targeting based on audience behavior and business objectives.
• Lead by example, mentoring team members to enhance performance and processes.
• Demonstrate an appetite for continuous learning and advancement, including surfacing and proposing new ideas to achieve goals.
• Ability to challenge status quo.
• Distill high‑level directives into actionable, focused, and measurable plans.

Preferred Qualifications

• Public relations agency experience.

Company Description

Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high‑volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high‑quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance.

Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide. Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.