At a Glance
- Tasks: Lead initiatives to enhance reliability and customer experience of clinical systems.
- Company: Waters, a leader in diagnostic testing solutions with a focus on innovation.
- Benefits: Flexible work, 25 days holiday, family-friendly benefits, and growth opportunities.
- Other info: Collaborative environment with opportunities for international travel and professional development.
- Why this job: Make a real impact in healthcare by improving diagnostic testing reliability.
- Qualifications: Degree in Engineering or related field; experience in systems engineering preferred.
The predicted salary is between 48600 - 59400 £ per year.
Waters is building the next generation of Clinical and IVD LC-MS solutions that will enable laboratories worldwide to deliver faster, more reliable and more accessible diagnostic testing. As part of our growing Clinical Systems Development organisation, you will play a pivotal role in shaping how our products perform throughout their lifecycle, from product concept and development through to deployment in customer laboratories. Working across engineering, service, manufacturing, quality and customer-facing teams, you will help define and implement strategies that improve reliability, serviceability and overall system performance. This role is ideal for an experienced systems thinker who enjoys solving complex multidisciplinary challenges, using field and customer insights to influence product strategy, and collaborating across organisational boundaries to deliver exceptional customer experiences.
Responsibilities
- Lead initiatives that improve the reliability, serviceability and customer experience of Waters Clinical and IVD systems, ensuring products consistently meet the needs of clinical laboratories and healthcare providers.
- Partner with multidisciplinary teams across systems engineering, hardware, software, manufacturing, quality and service functions to identify opportunities for product improvement throughout the development lifecycle.
- Analyse product performance, service and customer data to identify trends, uncover root causes and drive strategic improvements that enhance system uptime, robustness and overall customer satisfaction.
- Champion a data-driven approach to reliability engineering by developing new methods for performance monitoring, predictive analytics and system health assessment.
- Influence system architecture, product requirements and design decisions by ensuring reliability and serviceability considerations are incorporated early and effectively throughout product development activities.
- Lead investigations into complex technical issues, facilitating root cause analysis and implementation of sustainable corrective and preventative actions.
- Communicate insights and recommendations to technical and business stakeholders, translating complex system data into clear actions that influence product strategy and business outcomes.
Qualifications
- Education: Bachelor's degree in Engineering, Systems Engineering, Physics, Computer Science or another relevant technical discipline, or equivalent combination of education and experience. Master's degree or advanced technical qualification desirable but not essential.
- Experience: Significant experience in systems engineering, product development, reliability engineering, service engineering or a related discipline involving complex technical products. Experience working with integrated systems comprising hardware, software, electronics, mechanics and automation technologies. Demonstrated success leading cross-functional initiatives that deliver measurable improvements in product quality, performance, reliability or customer outcomes. Experience using field performance data, customer insights or service information to influence engineering decisions and product improvements. Experience working across engineering, quality, manufacturing and service organisations. Experience within diagnostics, medical devices, laboratory automation, life sciences, analytical instrumentation or other highly regulated industries would be advantageous. Familiarity with Clinical and IVD workflows, laboratory operations or regulated healthcare environments is desirable.
- Competencies: Strong understanding of reliability engineering principles and structured problem-solving methodologies, including FMEA, risk assessment, fault tree analysis, root cause analysis and reliability modelling. Strong systems-thinking capability with the ability to understand interactions across hardware, software, workflows, users and operational environments. Experience analysing complex technical and operational datasets to identify trends, generate insights and influence decision making. Proficiency with data analysis and visualisation tools such as Python, Power BI, Minitab, R, MATLAB, Excel or equivalent platforms. Ability to translate technical findings, customer feedback and operational data into actionable business and engineering recommendations. Excellent communication, collaboration and stakeholder management skills. Strong technical leadership capability with experience leading through influence across multidisciplinary teams. Demonstrated ability to mentor others and drive organisational improvement initiatives. Strong customer focus with an appreciation of how engineering decisions influence product adoption, serviceability and customer satisfaction.
Travel: Occasional international travel may be required to support customer interactions, partner collaborations, product investigations and development activities.
In addition to salary, we work flexibly and provide 25 days holidays, excellent family friendly benefits such as attractive employer pension contribution, life assurance, income protection and private medical. With Waters, there are plenty of opportunities for you to grow, develop and contribute.
Clinical System Reliability Engineer employer: Waters Corporation
Waters Corporation is an exceptional employer, offering a unique opportunity for the Director of Legal role in Wilmslow, Cheshire, where you can engage in meaningful work that directly impacts global health and safety. With a culture rooted in innovation and collaboration, employees benefit from high levels of autonomy, significant international exposure, and genuine career development prospects within a well-structured legal function. The competitive salary package, hybrid working model, and commitment to employee well-being make Waters a standout choice for professionals seeking a rewarding and impactful career.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical System Reliability Engineer
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Clinical System Reliability Engineer role you’re after at Waters Corporation.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Waters Corporation a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Waters Corporation.
✨Apply Through Company Websites
When you spot a role like Clinical System Reliability Engineer at Waters Corporation, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Clinical System Reliability Engineer
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Clinical System Reliability Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Waters Corporation a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Waters Corporation specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Waters Corporation
✨Brush Up on Core Engineering Principles
Before heading into the interview with Waters Corporation, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Waters Corporation want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
