Administrative Assistant

Administrative Assistant

Full-Time 24000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support a dynamic team in administration, communications, and event planning.
  • Company: Join Waterloo Uncovered, a charity blending archaeology with veteran wellbeing.
  • Benefits: Remote work flexibility, competitive salary, and a chance to make a difference.
  • Why this job: Be part of a passionate team making an impact in heritage and veteran support.
  • Qualifications: Proactive attitude, strong communication skills, and a knack for organisation.
  • Other info: Opportunity for personal growth and networking within a unique charity environment.

The predicted salary is between 24000 - 25000 £ per year.

About us

Waterloo Uncovered is the ground-breaking charity that combines world-class archaeology with veteran wellbeing and recovery. Through a range of innovative programmes, from excavation on the battlefield of Waterloo to discovery of the objects uncovered in our extensive Finds collection, we support meaningful engagement in heritage.

The role

This is a fantastic opportunity for a proactive individual who enjoys working collaboratively as part of a small, dynamic and passionate team, alongside an extensive network of volunteers. Working across all aspects of our administration, in support of our operational delivery, communications, fundraising and outreach.

Key responsibilities:

  • Programme administration, engaging directly in support of beneficiaries for onboarding, logistics and follow up, answering enquiries and general tasks.
  • Customer service, responding to email and telephone enquiries and correspondence.
  • CRM and data management, including managing donors, volunteers and a wide range of contacts and suppliers information.
  • Virtual office support, arranging meetings and team events, providing secretariat to Trustee Board, office contracts, suppliers and administration.
  • Completing research as requested, compiling and summarising information for drafting applications for grants and trusts, managing fundraising pipeline and tracking, reporting schedules and reports.
  • Administration of social media accounts, support to drafts of newsletter and impact reports, and other communication initiatives.
  • Event administration, including bookings, logistics and support to outreach.

Start date: Immediate

Location: We work remotely with 1-2 days in London per month at your own cost

Salary: 24-25,000

Hours of work: 37.5 hrs per week

How to apply: CV with covering letter outlining your motivations for the role and how you meet the person specification

Closing date: 17.00 on Thursday 5 February

Interviews: Friday 13th February 2026 (tbc)

No agencies please

Administrative Assistant employer: Waterloo Uncovered

Waterloo Uncovered is an exceptional employer that fosters a collaborative and passionate work culture, where every team member plays a vital role in supporting veterans through innovative archaeological programmes. With opportunities for personal and professional growth, employees can engage meaningfully with heritage while enjoying the flexibility of remote work, complemented by occasional team gatherings in London. Join us to make a real impact in the community while being part of a dedicated team committed to wellbeing and recovery.
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Contact Detail:

Waterloo Uncovered Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Administrative Assistant

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those connected to Waterloo Uncovered. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Prepare for the interview by researching the charity's projects and values. Show us your passion for veteran wellbeing and heritage – it’ll make a huge difference when you’re answering questions!

✨Tip Number 3

Practice your customer service skills! Since you'll be handling enquiries, think of scenarios where you might need to respond to questions or issues. Role-playing with a friend can help you feel more confident.

✨Tip Number 4

Don’t forget to showcase your organisational skills! We love a proactive individual, so prepare examples of how you've managed tasks or events in the past. It’ll show us you’re ready to hit the ground running!

We think you need these skills to ace Administrative Assistant

Proactive Attitude
Collaboration Skills
Customer Service
CRM Management
Data Management
Communication Skills
Event Administration
Research Skills
Logistics Coordination
Administrative Support
Social Media Management
Fundraising Support
Report Writing
Time Management

Some tips for your application 🫡

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to express your passion for the role and how your skills align with our mission at Waterloo Uncovered. Keep it personal and engaging, showing us why you’re the perfect fit.

Tailor Your CV: Don’t just send a generic CV! Tailor it to highlight your relevant experience in administration, customer service, and data management. We want to see how your background makes you an ideal candidate for this specific role.

Showcase Your Team Spirit: Since we value collaboration, make sure to include examples of how you’ve worked effectively in teams before. Share stories that demonstrate your proactive attitude and ability to support others in achieving common goals.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!

How to prepare for a job interview at Waterloo Uncovered

✨Know the Organisation Inside Out

Before your interview, take some time to research Waterloo Uncovered. Understand their mission, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.

✨Showcase Your Administrative Skills

Be ready to discuss your experience with programme administration, customer service, and CRM management. Prepare specific examples of how you've successfully handled similar tasks in the past, as this will demonstrate your capability to manage the responsibilities outlined in the job description.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to work collaboratively. Think of scenarios where you had to engage with beneficiaries or manage logistics under pressure. Practising these responses will help you feel more confident during the interview.

✨Ask Thoughtful Questions

At the end of the interview, have a few insightful questions ready to ask. This could be about their current projects, team dynamics, or future goals. It shows that you're not just interested in the job, but also in contributing to the organisation's success.

Administrative Assistant
Waterloo Uncovered
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