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- Tasks: Support guests on the ice rink, serve food and drinks, and maintain a clean environment.
- Company: Watergate Bay Hotel, located on the stunning Cornish coast.
- Benefits: Special rates for stays, discounts at restaurants, free surf lessons, and a supportive team.
- Why this job: Join a fun, festive atmosphere and create memorable experiences for guests this winter.
- Qualifications: Bright personality, confidence in public interaction, and a desire to provide excellent service.
- Other info: Flexible shifts available from October to January, perfect for students!
Winter Support Assistant – Watergate Bay Hotel
This winter, we’re bringing a 360-square-metre ice rink to Watergate Bay for the very first time. Set against the Atlantic with sea views, festive lights and crisp coastal air. Open daily to locals and hotel guests it’s skating, reimagined right on the shoreline.
To give our guests and visitors the best experience this festive season we’re looking for several Winter Support Assistants to join us at Watergate Bay on a festive seasonal contract from October through to January.
Our Winter Support Assistants role:
For our guests, how their visit makes them feel is crucial; being cared about, looked after, and welcome. We’re looking for individuals who are attentive, outgoing, with a can-do attitude to make visitors and guests feel at home. From the first impression when they arrive, to the final goodbye at the end of their skate.
As our Winter Support Assistant, you’ll be
- Supporting on the ice rink ensuring skaters are safe and looked after on the ice
- Exchanging boots so guests are ready for their time slot and raring to go
- Serving drinks and pizza from our pizza container
- Clearing tables and ensuring the areas surrounding the ice rink are clean for the next skating session
This is a temporary contract from October through to early January.
We have several part-time and full-time hours available. The ice rink will be open on the following days/times so shifts will be scheduled to cover over these timings. Your availability and our requirements will be discussed at the interview stage.
- Monday & Tuesday: 3pm – 8pm
- Wednesday & Thursday: 12noon – 8pm
- Friday & Sunday: 10am – 8pm
- Saturday: 11am – 9pm
The skills you’ll be sharing with us:
- You’ll have a bright and positive personality
- You’ll be confident talking to members of the public and guests
- Flexible to work a variety of shifts
- A desire to provide an excellent guest experience
- Experience of working in a food and beverage environment would be beneficial
- Ideally we’re looking for candidates of 18 years and over due to the need to serve alcohol unsupervised.
What we’ll offer you:
- A relaxed, professional place to work in a beautiful location – at one of the UK’s most striking beaches
- A welcoming team of likeminds, eager to support and encourage each other
- Special rates for you and your friends and family to stay at the hotel
- Discounts on treatments in Swim Club
- Discounts for you and your friends and family at our restaurants: Zacry’s, The Beach Hut and Living Space restaurants
- Discount at Cubs coffee shops
- Discounts at Shop on the Beach and other partner businesses
- Free surf lessons, surfboards and wetsuits hire from Wavehunters
- Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances.
Located on the beautiful Cornish coast, you\\\’ll never be short on inspiration. If you would love to join us as on our Winter Support Assistant, apply now and be part of our journey at Watergate Bay Hotel, a wonderful place to work.
Seniority level
- Entry level
Employment type
- Contract
Job function
- General Business
Industries
- Hospitality
#J-18808-Ljbffr
Winter Support Assistant employer: Watergate Bay Hotel
Contact Detail:
Watergate Bay Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Winter Support Assistant
✨Tip Number 1
Get to know the company vibe! Before your interview, check out Watergate Bay Hotel's social media and website. This will help you understand their culture and values, so you can show them you're a perfect fit.
✨Tip Number 2
Practice your people skills! As a Winter Support Assistant, you'll be interacting with guests all day. Try role-playing with friends or family to boost your confidence in chatting and making people feel welcome.
✨Tip Number 3
Be flexible and ready to adapt! The job requires working various shifts, so highlight your willingness to take on different hours during the interview. It shows you're committed and ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Watergate Bay Hotel. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Winter Support Assistant
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Let your bright and positive personality shine through in your application. Use a friendly tone and don’t be afraid to show your enthusiasm for the role.
Tailor Your Application: Make sure to tailor your application to the Winter Support Assistant role. Highlight any relevant experience, especially in customer service or food and beverage, and explain how it makes you a great fit for our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the best candidate for this festive position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Watergate Bay Hotel
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the unique experience of working at Watergate Bay. A bright and positive personality is key, so let that shine through in your answers and body language.
✨Know the Job Inside Out
Familiarise yourself with the responsibilities of a Winter Support Assistant. Be ready to discuss how you would ensure skaters are safe, manage boot exchanges, and maintain cleanliness around the ice rink. This shows you’re proactive and understand what’s expected.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent guest service. Whether it’s handling a difficult situation or making someone feel welcome, share these stories to highlight your ability to create a great experience for visitors.
✨Be Flexible and Open-Minded
Since the role requires working various shifts, show your willingness to adapt. Discuss your availability openly and express your eagerness to take on different tasks, which will demonstrate your commitment to being a team player.