Restaurant Manager - The Living Space

£40k a year

North coast of Cornwall

Are you a seasoned Restaurant Manager ready for a new challenge at the UK's best known coastal hotel, with its "exemplary service, sensational public spaces, carefree atmosphere and delightful food" (The Telegraph)? Do you care deeply about fantastic, personable service, and love shaping memorable guest experiences? Like the sound of watching ocean sunsets at work, taking breaks on the sand and swimming or surfing after your shift? All of the above? We’d love to hear from you.

We’re on the lookout for a Restaurant Manager to lead the team at The Living Space, Watergate Bay Hotel - with its beautiful interiors, Atlantic views, fresh Cornish produce and talented chefs. Join us and be part of a friendly, motivated team that values connection, creativity, kindness and making a positive impact on people’s lives. Work alongside people who support each other in delivering an unrivalled guest experience.

This role will also give you a unique opportunity within a successful and expanding organisation, which nurtures professional development and offers excellent long-term career prospects.

About us: Here at Watergate Bay Hotel, we believe happiness is simply made and we do everything we can to make sure our team, guests and planet stay happy through the moments we create and the impact we have. Our three core values - We Care, We Notice, We Change - underpin our drive to create a culture people want to be a part of. We’re working towards B Corp certification and building an employer brand that’s the envy of the hospitality industry. Our hotel isn’t like other hotels. We’re very proud of that.

Your role:

• Know how to inspire and get the best out of your team?
• Are you as confident managing financial performance and reducing wastage, as you are talking through menus or answering guests' questions?
• Do you bring a positive energy, can-do attitude and hands-on approach?

Reporting to the Hotel Manager, you’ll be managing a restaurant with a £4 million annual turnover. You’ll bring plenty of industry experience and strong leadership skills to the role, with a warm personality that fits right into our culture of "relaxed professionalism". You’ll also work closely with our Executive and Head Chef to express our passion for excellent food and drink.

Our commitment to our team is reflected in our exceptional working environment - one that promotes work-life balance and wellbeing, with plenty of opportunities for growth too.

What your days could look like:

• Leading the team to ensure wonderful hospitality in everything we do
• Being hands-on and present on the floor to deliver exceptional service
• Building relationships with all guests, from first-timers to returning multigenerational families
• Planning to ensure continual operational effectiveness, whether you’re on duty or off
• Working with our kitchen teams to exceed guest expectations on the quality and execution of our food offering
• Leading the ongoing training and performance management of the team - from regular reviews to informal coffee chats - to promote our culture of continual professional development
• Working with the senior management team to develop and evolve The Living Space, taking an active role in identifying new trends and opportunities
• Managing the financial performance of The Living Space & Breakfast Room to ensure all revenue, payroll and overheads budgets are met
• Overseeing all ordering and deliveries to ensure good stock control and minimal wastage
• Ensuring a safe environment for both our guests and teams, adhering to the company’s health and safety policy and procedures
• Being a role model for "relaxed professionalism" at all times

Job skills & requirements:

• A genuine love of good food and drink, sustainable sourcing and working with local producers
• Management experience within a large or multiple restaurant setting
• A history of leading and developing teams to deliver specific goals and targets
• Solid training experience, confident developing and delivering training materials
• Barista experience and strong wine, spirit and cocktail knowledge
• Strong organisational and time management skills
• A good understanding of Food Health and Safety requirements

What we can offer in return:

• Exciting career progression, while working steps from a beautiful beach
• Team accommodation provision
• A welcoming team of likeminds, eager to support and encourage each other
• Special rates for you, your friends and family to stay at the hotel
• Discounts on treatments in Swim Club
• Discounts for you, your friends and family at our restaurants: Zacry's, The Beach Hut and The Living Space
• Discount at Cubs coffeeshops
• Discounts at Shop on the Beach and other partner businesses
• Free surf lessons, surfboards and wetsuits hire from Wavehunters
• Team social events throughout the year
• Team assistance scheme - a dedicated helpline for support and advice on topics from mental health through to managing your finances

We’re all about helping our team achieve their personal and professional goals. Working at Watergate Bay Hotel isn’t just a job - it’s a transformative career opportunity. Apply now and join us in creating experiences that our guests and team remember for a lifetime.