At a Glance
- Tasks: Welcome guests, assist with luggage, and ensure a smooth stay.
- Company: Join the vibrant team at Watergate Bay Hotel, located on a stunning beach.
- Benefits: Enjoy free surf lessons, discounts for family and friends, and a supportive work environment.
- Other info: Great career prospects and a positive culture that values teamwork and support.
- Why this job: Make memorable experiences for guests while working in a beautiful location.
- Qualifications: Must be physically fit, reliable, and have excellent communication skills.
The predicted salary is between 18900 - 23100 £ per year.
Housekeeping Porter | Watergate Bay Hotel | Full-time, 30 hours
Looking for your next challenge? This full-time position comes with free surf lessons and exclusive discounts on hotel stays for family and friends.
We’re here to share the joy of Watergate Bay for everyone, now and for the future.
That means doing everything we can to make sure our team, guests and planet stay happy through the moments we create and the impact we have.
Our Housekeeping Porter role
As our Housekeeping Porter, you'll provide a warm welcome and assist guests with their arrival and departure, ensuring their stay is smooth and memorable.
From transporting luggage and escorting guests to their rooms to sharing helpful information about our facilities and services, you’ll help set the tone for every stay and share the warmth and spirit of Watergate Bay Hotel.
You’ll take pride in what you do, enjoy working with people, have a good eye for detail and love creating memorable experiences for our guests.
In return, we’ll support you from day one with training and encouragement, helping you build the skills and confidence to thrive in the role.
This is a full-time position, working five days out of seven, from 10am–4pm, including weekends. As part of the role, you’ll also need to hold a clean driving licence.
- What we’re looking for
- Confidence and ability to safely operate a work van
- Physically fit and comfortable with manual handling and heavy lifting
- Availability to work weekends
- Previous housekeeping experience is desirable
- Previous experience in a similar hotel, facilities, or maintenance role is preferred, but not essential
- Strong organisational and time-management skills
- Reliable, punctual, and able to work independently
- Excellent communication skills and a positive, can-do attitude
- A keen eye for detail and pride in your work
- Flexible and willing to support other departments when needed
- A helpful, team-focused approach and a willingness to go the extra mile
- A full, clean driving licence and be aged 25 or over (for insurance purposes)
- What you’ll be responsible for
- Assisting guests with their luggage during check-in and check-out, providing a friendly and helpful service
- Collecting, transporting and sorting used hotel laundry ready for collection by our laundry supplier
- Collecting and distributing fresh laundry to Housekeeping cupboards throughout the hotel
- Keeping Housekeeping cupboards and pantries well stocked, organised and maintained
- Ensuring departments have the appropriate linen and equipment needed to clean guest rooms, corridors and communal areas
- Keeping hotel corridors clear of used laundry, equipment and other items collected from guest rooms
- Supporting our Housekeeping team with room cleaning during busy periods
- Assisting with guest room moves by safely relocating guests’ luggage
- What we can offer in return
- Free surf lessons, surfboards and wetsuits hire from Wavehunters
- A relaxed, professional place to work in a beautiful location – at one of the UK’s most striking beaches
- A welcoming team, eager to support and encourage each other
- Excellent career prospects in an ever-expanding organisation
- Special rates for you and your friends and family to stay at the hotel
- Team discounts on Swim Club treatments, plus discounts at our restaurants for you, your friends and family.
- Team discounts with our partner businesses
- Team social events throughout the year
- Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances
Our commitment to our team is reflected in our exceptional working environment – one that promotes work-life balance, professional development, and a positive culture where everyone is heard and supported, always.
Dedicated, loyal guests who love what we do. A committed team with a shared outlook. A deep, instinctive care for the environment around us.
It’s what sets Watergate Bay apart from other hotels and drives us to find extraordinary talent to join us.
Working at Watergate Bay Hotel isn’t just a job — it’s a chance to help create something that really matters. Now and for generations to come.
Housekeeping Porter in Newquay employer: Watergate Bay Hotel
At Watergate Bay Hotel, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises teamwork and environmental care. As a Kitchen Porter, you'll not only contribute to our passionate kitchen team but also enjoy opportunities for personal growth in a supportive environment, all while being part of a stunning coastal location that celebrates the joy of hospitality. Join us in creating memorable experiences for our guests and making a positive impact on our planet.
