At a Glance
- Tasks: Welcome guests, manage front desk, and ensure a memorable experience at our beach hotel.
- Company: Watergate Bay Hotel, a vibrant destination on the stunning North Cornwall coast.
- Benefits: Flexible shifts, a fun team environment, and opportunities for career growth.
- Other info: Work in a dynamic environment with a focus on connection and guest satisfaction.
- Why this job: Join us to create unforgettable holiday experiences in a beautiful beach setting.
- Qualifications: Outgoing personality, can-do attitude, and a passion for hospitality.
The predicted salary is between 39150 - 47850 £ per year.
Set on a spectacular, two-mile surfing beach on the North Cornwall coast, Watergate Bay Hotel is the perfect destination for a contemporary beach holiday and it’s a wonderful place to take your hospitality career to new heights. With a team that values connection, flexibility, variety, and challenge, we’re all about making a meaningful impact on our guests' holiday. Our three core values - We Care, We Notice, We Change – show what it means to work for a hotel which goes above and beyond for our team and guests.
At Watergate Bay, we don’t just provide a place for our guests to rest their heads - we create memorable experiences that they’ll remember for a lifetime. It’s all about the balance of life: being active, getting amongst the elements, spoiling yourself a little, chilling out, getting cosy, and most of all having a good time. An unforgettable holiday experience amidst two miles of sand, sea air and surf, Watergate Bay Hotel offers a modern take on a beach break. For our guests, how their stay makes them feel is crucial; cared about, looked after, welcome.
Our Front of House Host role:
- Front desk - a warm arrival awaits at reception where your team will be the constant point of contact for all guests and visitors.
- Swim Club – our take on a spa, where outdoors meets indoors and beach meets hotel. Your team will ensure it’s always ready for our guests' active relaxation.
- Beach Lofts – seven beach lofts, each with their own unique character, with private access to the beach and unbroken sea views.
We’re looking for a host who is an attentive, outgoing individual with a can-do attitude to make guests feel at home, from first impression on the phone to final goodbye at the end of their stay. Guests will remember you for underpinning the happiness that shaped their holidays as you showcase the spirit of Watergate Bay with your friendly welcome, effortless charm and seamless efficiency.
Please note this role will be a mixture of shifts working five days out of seven to include weekends.
House Host employer: Watergate Bay Hotel
Watergate Bay Hotel is an exceptional employer, offering a vibrant work culture where team members are valued and supported. With opportunities for personal growth and development, employees enjoy unique benefits such as free surf lessons, making it an ideal place for those who appreciate a dynamic environment by the beach. Join us to be part of a dedicated team that ensures every guest has a memorable experience.
StudySmarter Expert Advice🤫
We think this is how you could land House Host
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Watergate Bay Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Watergate Bay Hotel
Don't be shy about reaching out to Watergate Bay Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace House Host
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Watergate Bay Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Watergate Bay Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
