Supervisor

Supervisor

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, deliver exceptional customer service, and train your team.
  • Company: Join a vibrant pub group with a focus on growth and development.
  • Benefits: Free meals, weekly pay, 28 days holiday, and generous discounts.
  • Why this job: Kickstart your hospitality career in a fun and supportive environment.
  • Qualifications: Passion for customer service and team leadership skills.
  • Other info: Access to career pathways and ongoing training opportunities.

The predicted salary is between 24000 - 36000 £ per year.

What We Offer Our Supervisors:

  • Access to our Career Pathway, Apprenticeships and training and development courses
  • Free Meals
  • Weekly pay
  • 28 days holiday per year
  • 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
  • Share Save Scheme
  • Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development for you to grow and succeed with us.

Supervisor employer: Waterfront

At Young's, we pride ourselves on being an exceptional employer, offering our Supervisors a vibrant work culture that fosters personal and professional growth. With access to career pathways, training courses, and generous benefits like free meals and discounts, we ensure our team members feel valued and supported in their roles. Located in Wandsworth, our pub environment is not just about serving great food and drinks; it's about building lasting relationships with customers and colleagues alike, making it a truly rewarding place to work.
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Contact Detail:

Waterfront Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Network like a pro! Chat with folks in the industry, attend local events, and don’t be shy about reaching out on social media. Building connections can open doors to opportunities that aren’t even advertised.

✨Tip Number 2

Show off your personality during interviews! We want to see your passion for customer service and how you can lead a team. Be yourself, share your experiences, and let your enthusiasm shine through.

✨Tip Number 3

Prepare some questions for your interviewers. This shows you’re genuinely interested in the role and the company. Ask about their training programmes or how they support career growth – it’ll impress them!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Supervisor

Customer Service
Team Leadership
Training and Development
Communication Skills
Shift Management
Rapport Building
Safety Awareness
Commitment to Career Development

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how you connect with customers and your enthusiasm for the hospitality industry.

Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Supervisor role. We love seeing how your past roles have prepared you to lead a team and deliver exceptional service.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Waterfront

✨Know the Company

Before your interview, take some time to research the pub and its values. Understanding their commitment to exceptional customer service and team development will help you align your answers with what they’re looking for.

✨Showcase Your Leadership Skills

As a Supervisor, you'll need to demonstrate your ability to lead and train a team. Prepare examples from your past experiences where you've successfully managed a team or trained others, highlighting how you built rapport and delivered great service.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations, like dealing with a difficult customer or managing a busy shift. Think through these scenarios in advance and be ready to explain your thought process and actions.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available, or how they measure success in the Supervisor role. This shows your genuine interest in growing with the company.

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