At a Glance
- Tasks: Be a brand ambassador, provide excellent customer service, and assist with product knowledge.
- Company: Join waterdrop®, a fun and eco-friendly hydration company.
- Benefits: Discounts on products, bonuses, and legendary team events.
- Other info: Opportunities for personal development in a fast-growing e-commerce company.
- Why this job: Make a positive impact while working in a vibrant team environment.
- Qualifications: Strong selling skills and a passion for customer service.
The predicted salary is between 20000 - 25000 € per year.
Drink More Water, together we grow. Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco‑friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre‑filled bottled drinks) and help score one for the planet.
Your responsibilities at waterdrop®:
- Be an Ambassador for our Brand, Values and Product
- Demonstrate our Retail Core Values of: Always Keep Growing, Together We Win, Be The Consumer, Bring High Energy, Find A Way.
- Provide excellent customer service and surpass customer expectations at every opportunity.
- Assist customers to match their buying needs.
- Identify customer needs and answer product related questions.
- Respond to queries on product prices, quality, features and benefits.
- Capture customer data to expand our database and customer loyalty.
- Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management team.
- Deliver product excellence by maximising product knowledge with relevant recommendations through our 6 Drop Selling Ceremony.
- Attend and participate in store meetings and training sessions as required by your manager.
- Maintain good communication with your colleagues.
- Have a positive attitude with the team and customers and be open to constructive feedback.
- Maintain brand standards on visual display and merchandising, cleanliness and general housekeeping.
- Follow policies and procedures to maintain the security of stock, customer records and cash handling.
- Ensure that time keeping attendance is in line with the company's policies and procedures.
- Open and close the store as required.
- Be aware of Health & Safety requirements in the store.
What you bring to the table:
- Be approachable and available to assist our customers with their shopping experiences.
- Enthusiasm and commitment to always provide excellent customer service.
- Willingness to adapt and take on new challenges.
- Strong selling skills.
- Always present a professional image.
- Ability to multitask.
- Maintain professionalism under all circumstances.
- Work effectively and efficiently alone and in a team.
- Prepared to go the extra mile when needed.
- Good interpersonal and communication skills.
- Demonstrate retail sales experience in a customer focused environment.
What we offer you:
- An ambitious and international team with whom fun is by no means neglected.
- Individual development opportunities in one of the fastest growing e‑commerce companies in Europe.
- Discount on‑and offline on your waterdrop® purchases and many free merchandising items.
- Legendary team events and qualified training.
- Additional monthly bonuses when targets are met.
Wanna drop in? Just send us your CV via the application button.
Sales Assistant - Hydrista employer: Waterdrops!
At waterdrop®, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions sustainability and innovation. Our team members enjoy individual development opportunities within a rapidly growing e-commerce environment, alongside perks such as discounts on products, engaging team events, and performance-based bonuses. Join us in our mission to make hydration fun and eco-friendly while working with a passionate international team dedicated to making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Hydrista
✨Tip Number 1
Get to know waterdrop® inside out! Familiarise yourself with our products and values. When you walk into that interview, show us your passion for sustainable hydration and how you can be an ambassador for our brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve a complaint or assist a customer. We want to see how you handle challenges and exceed expectations, so come prepared with examples.
✨Tip Number 3
Show off your teamwork spirit! At waterdrop®, we believe in growing together. Be ready to share experiences where you’ve collaborated with others to achieve a common goal. We love a good team player!
✨Tip Number 4
Don’t forget to ask questions! This shows us you’re genuinely interested in the role and the company. Prepare some thoughtful questions about our store culture or product offerings to impress us during the interview.
We think you need these skills to ace Sales Assistant - Hydrista
Some tips for your application 🫡
Show Your Passion for Hydration:When writing your application, let your enthusiasm for water and sustainability shine through! We love candidates who share our values and are excited about making a positive impact on the planet.
Tailor Your CV to Us:Make sure your CV highlights relevant experience in customer service and retail. We want to see how you've gone the extra mile for customers in the past, so don’t hold back on those examples!
Be Authentic:We appreciate genuine personalities! Use your own voice in your application. Share your story and what makes you a great fit for our team at waterdrop® – we’re all about being real and relatable.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us. We can’t wait to hear from you!
How to prepare for a job interview at Waterdrops!
✨Know the Brand Inside Out
Before your interview, make sure you understand waterdrop® and its mission. Familiarise yourself with their products, especially the Microdrinks, and how they contribute to sustainability. This knowledge will help you demonstrate your passion for the brand and align with their values.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to meet customer needs or resolved complaints effectively. This will show that you can embody the retail core values of waterdrop®.
✨Emphasise Teamwork and Communication
Since teamwork is crucial at waterdrop®, be ready to discuss how you work well with others. Share specific instances where you collaborated with colleagues to achieve a common goal or improved communication within a team. This will highlight your ability to fit into their culture.
✨Demonstrate Your Selling Skills
Brush up on your selling techniques, especially the 6 Drop Selling Ceremony mentioned in the job description. Be prepared to role-play a sales scenario during the interview, showcasing your ability to identify customer needs and recommend products effectively.
