Sales Assistant - Hydrista

Drink More Water, together we grow. Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco‑friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre‑filled bottled drinks) and help score one for the planet. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – together with you!

Availability: Fulltime – Part Time

Your Responsibilities At Waterdrop®:

• Demonstrate our Retail Core Values: Always Keep Growing, Together We Win, Be The Consumer, Bring High Energy, Find A Way.
• Provide excellent customer service and surpass customer expectations at every opportunity.
• Assist customers to match their buying needs.
• Identify customer needs and answer product‑related questions.
• Respond to queries about product prices, quality, features and benefits.
• Take every opportunity to capture customer data to expand our database and customer loyalty.
• Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management team.
• Deliver product excellence by maximizing product knowledge with relevant recommendations through our 6 Drop Selling Ceremony.
• Attend and participate in store meetings and training sessions as required by your manager.
• Ensure good communication with colleagues.
• Maintain a positive attitude with the team and customers, and be open to constructive feedback that helps you develop and improve.
• Maintain brand standards on visual display and merchandising, cleanliness and general housekeeping.
• Follow policies and procedures to maintain the security of stock, customer records and cash handling.
• Ensure time‑keeping attendance is in line with company policies and procedures.
• Open and close the store as and when required.
• Be aware of Health & Safety requirements in the store.

What You Bring To The Table:

• Approachable and available to assist customers with their shopping experiences.
• Enthusiasm and commitment to always provide excellent customer service.
• Willingness to adapt and take on new challenges.
• Strong selling skills.
• Always presents a professional image.
• Ability to multitask.
• Ability to maintain professionalism under all circumstances.
• Works effectively and efficiently alone and in a team.
• Prepared to go the extra mile when needed.
• Good interpersonal and communication skills.
• Demonstrated retail sales experience in a customer‑focused environment.

What We Offer You:

• An ambitious and international team where fun is not neglected.
• Individual development opportunities in one of the fastest growing e‑commerce companies in Europe.
• Discounts on waterdrop® purchases and many free merchandising items.
• Legendary team events and qualified training.
• Additional monthly bonuses when targets are met.

Wanna drop in? Just send us your CV via the application button.