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- Tasks: Be a brand ambassador, provide excellent customer service, and assist with product knowledge.
- Company: Join waterdrop®, a fun and eco-friendly hydration company making waves globally.
- Benefits: Enjoy discounts, team events, training, and monthly bonuses for hitting targets.
- Other info: Flexible part-time role with opportunities for personal growth in a fast-paced e-commerce setting.
- Why this job: Make a positive impact on hydration while working in a vibrant team environment.
- Qualifications: Strong selling skills and a passion for customer service are essential.
The predicted salary is between 10 - 12 £ per hour.
Drink More Water, together we grow. Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet.
Your responsibilities at waterdrop®:
- Be an Ambassador for our Brand, Values and Product
- Demonstrate our Retail Core Values of: Always Keep Growing, Together We Win, Be The Consumer, Bring High Energy, Find A Way.
- Provide excellent customer service and surpass customer expectations at every opportunity.
- Assist customers to match their buying needs.
- Identify customer needs and answer product related questions.
- Be able to respond to queries on product prices, quality, features and benefits.
- Take every opportunity to capture customer data in order to expand our database and customer loyalty.
- Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management team.
- Deliver product excellence by maximising product knowledge with relevant recommendations through our 6 Drop Selling Ceremony.
- Attend and participate in store meetings and training sessions as required by your manager.
- Ensure that good communication with your colleagues is maintained.
- Have a positive attitude with the team and customers and be open to constructive feedback that will help you develop and improve.
- Maintain brand standards on visual display and merchandising, cleanliness and general housekeeping.
- Follow policies and procedures to maintain the security of stock, customer records and cash handling.
- Ensure that time keeping attendance is in line with the company's policies and procedures.
- Opening and closing the store as and when required.
- Be aware of Health & Safety requirements in the store.
What you bring to the table:
- Be approachable and available to assist our customers with their shopping experiences.
- Enthusiasm and commitment to always provide excellent customer service.
- Willing to adapt and take on new challenges.
- Strong selling skills.
- Always presents a professional image.
- Ability to multitask.
- The ability to maintain professionalism under all circumstances.
- Works effectively and efficiently alone and in the team.
- Prepared to go the extra mile when needed.
- Good interpersonal and communication skills.
- Demonstrate retail sales experience in a customer focused environment.
What we offer you:
- An ambitious and international team with whom fun is by no means neglected.
- Individual development opportunities in one of the fastest growing e-commerce companies in Europe.
- Discount on-and offline on your waterdrop® purchases and many free merchandising items.
- Legendary team events and qualified training.
- Additional monthly bonuses when targets are met.
Wanna drop in? Just send us your CV via the application button.
Sales Assistant - Hydrista in London employer: waterdrop®
Contact Detail:
waterdrop® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Hydrista in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into waterdrop®'s mission and values. This way, you can show how your personal values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve complaints or assist customers. Being able to demonstrate your problem-solving abilities will really impress during the interview.
✨Tip Number 3
Show off your enthusiasm! When you’re chatting with the team, let your passion for sustainability and innovative hydration shine through. A positive attitude can go a long way in making a memorable impression.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the role and the company culture. This shows that you’re genuinely interested and ready to be part of the waterdrop® journey.
We think you need these skills to ace Sales Assistant - Hydrista in London
Some tips for your application 🫡
Show Your Passion for Hydration: When you're writing your application, let your enthusiasm for water and sustainability shine through! We love candidates who are excited about our mission to make drinking more water fun and eco-friendly.
Tailor Your CV to Us: Make sure your CV highlights your retail experience and customer service skills. We want to see how you embody our core values like 'Always Keep Growing' and 'Together We Win'. Personalise it to show why you're a perfect fit for our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate for the Sales Assistant role at waterdrop®.
Apply Through Our Website: Don't forget to submit your application via our website! It’s the best way for us to receive your details and get the ball rolling on your journey with waterdrop®. We can’t wait to hear from you!
How to prepare for a job interview at waterdrop®
✨Know the Brand Inside Out
Before your interview, make sure you understand waterdrop® and its mission. Familiarise yourself with their products, especially the Microdrinks, and how they contribute to sustainability. This knowledge will help you demonstrate your passion for the brand and align with their values.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to meet a customer's needs or resolved a complaint effectively. This will show that you can embody the brand's commitment to customer satisfaction.
✨Emphasise Teamwork and Communication
Since teamwork is crucial at waterdrop®, be ready to discuss how you've successfully worked in teams before. Share specific instances where good communication led to positive outcomes. This will highlight your ability to fit into their collaborative culture.
✨Bring High Energy and Positivity
During the interview, let your enthusiasm shine through! Waterdrop® values high energy and a positive attitude, so be sure to express your excitement about the role and the company. A genuine smile and upbeat demeanour can make a lasting impression.