At a Glance
- Tasks: Be a brand ambassador and provide top-notch customer service while promoting eco-friendly hydration.
- Company: Join waterdrop®, a fun and innovative company focused on sustainable hydration solutions.
- Benefits: Enjoy discounts, bonuses, team events, and personal development opportunities.
- Other info: Be part of a dynamic international team in a fast-growing e-commerce environment.
- Why this job: Make a positive impact on the planet while gaining valuable retail experience.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 20000 - 25000 € per year.
Drink More Water, together we grow. Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – together with you!
Your responsibilities at waterdrop®:
- Be an Ambassador for our Brand, Values and Product
- Demonstrate our Retail Core Values of: Always Keep Growing, Together We Win, Be The Consumer, Bring High Energy, Find A Way.
- Provide excellent customer service and surpass customer expectations at every opportunity.
- Assist customers to match their buying needs.
- Identify customer needs and answer product related questions.
- Be able to respond to queries on product prices, quality, features and benefits.
- Take every opportunity to capture customer data in order to expand our database and customer loyalty.
- Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management team.
- Deliver product excellence by maximising product knowledge with relevant recommendations through our 6 Drop Selling Ceremony.
- Attend and participate in store meetings and training sessions as required by your manager.
- Ensure that good communication with your colleagues is maintained.
- Have a positive attitude with the team and customers and be open to constructive feedback that will help you develop and improve.
- Maintain brand standards on visual display and merchandising, cleanliness and general housekeeping.
- Follow policies and procedures to maintain the security of stock, customer records and cash handling.
- Ensure that time keeping attendance is in line with the company's policies and procedures.
- Opening and closing the store as and when required.
- Be aware of Health & Safety requirements in the store.
What you bring to the table:
- Be approachable and available to assist our customers with their shopping experiences.
- Enthusiasm and commitment to always provide excellent customer service.
- Willing to adapt and take on new challenges.
- Strong selling skills.
- Always presents a professional image.
- Ability to multitask.
- The ability to maintain professionalism under all circumstances.
- Works effectively and efficiently alone and in the team.
- Prepared to go the extra mile when needed.
- Good interpersonal and communication skills.
- Demonstrate retail sales experience in a customer focused environment.
What we offer you:
- An ambitious and international team with whom fun is by no means neglected.
- Individual development opportunities in one of the fastest growing e-commerce companies in Europe.
- Discount on-and offline on your waterdrop® purchases and many free merchandising items.
- Legendary team events and qualified training.
- Additional monthly bonuses when targets are met.
Wanna drop in? Just send us your CV via the application button.
Sales Assistant - Hydrista in Ellesmere Port employer: waterdrop®
At waterdrop®, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions sustainability and innovation. Our Sales Assistants play a crucial role in promoting our eco-friendly products while enjoying individual development opportunities within a rapidly growing e-commerce environment. With a supportive team atmosphere, competitive bonuses, and unique perks like discounts on our products, we ensure that every employee feels valued and empowered to contribute to our mission of making hydration fun and sustainable.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Hydrista in Ellesmere Port
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with waterdrop®'s products and values. When you walk into that interview, show your passion for their mission of making hydration fun and sustainable.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve complaints or assist customers. Role-playing these situations can help you feel more confident and ready to impress during your interview.
✨Tip Number 3
Show off your teamwork spirit! waterdrop® values collaboration, so be prepared to share examples of how you've worked well in a team before. Highlighting your ability to communicate and support your colleagues will make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your enthusiasm for the role. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Assistant - Hydrista in Ellesmere Port
Some tips for your application 🫡
Show Your Passion for Hydration:When you're writing your application, let your enthusiasm for water and sustainability shine through! We love candidates who share our values and are excited about making a positive impact on the planet.
Tailor Your CV to Us:Make sure your CV highlights your retail experience and customer service skills. We want to see how you can embody our Retail Core Values, so don’t be shy about showcasing your achievements in previous roles!
Be Personable and Approachable:In your cover letter, adopt a friendly tone that reflects your personality. We’re looking for someone who can connect with customers, so let us know how you build relationships and create memorable shopping experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at waterdrop®
✨Know the Brand Inside Out
Before your interview, make sure you understand waterdrop® and its mission. Familiarise yourself with their products, especially the Microdrinks, and how they contribute to sustainability. This will show your genuine interest and help you connect with the brand's values during the conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to meet a customer's needs or resolved a complaint effectively. This aligns perfectly with the role's focus on surpassing customer expectations.
✨Emphasise Teamwork and Communication
Since the role requires good communication with colleagues and a positive attitude, be ready to discuss how you've successfully worked in teams before. Share specific instances where collaboration led to achieving goals or improving customer experiences.
✨Demonstrate Your Selling Skills
Brush up on your selling techniques, especially those relevant to retail. Be prepared to discuss how you identify customer needs and recommend products. You might even want to practice a mock sales pitch for one of waterdrop®'s products to showcase your skills during the interview.
