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- Tasks: Provide top-notch customer service and help customers find their perfect hydration solutions.
- Company: Join a fun, eco-friendly team at waterdrop, making hydration exciting and sustainable.
- Benefits: Enjoy discounts, bonuses, and legendary team events while developing your skills.
- Why this job: Be part of a mission to save the planet while gaining valuable retail experience.
- Qualifications: Retail experience and a passion for customer service are essential.
- Other info: Flexible hours in a dynamic, international environment with growth opportunities.
The predicted salary is between 20000 - 25000 ÂŁ per year.
Drink More Water, together we grow. Here at waterdrop, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and ecoâfriendly hydration with our fruity little cubes â Microdrinks â that save plastic and carbon emissions (as compared to conventional preâfilled bottled drinks) and help score one for the planet. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we canât wait to take this journey to the next level â together with you!
Availability
Fulltime â Part Time
Your Responsibilities At Waterdrop
- Demonstrate our Retail Core Values: Always Keep Growing, Together We Win, Be The Consumer, Bring High Energy, Find A Way.
- Provide excellent customer service and surpass customer expectations at every opportunity. Assist customers to match their buying needs.
- Identify customer needs and answer productârelated questions. Respond to queries about product prices, quality, features and benefits.
- Take every opportunity to capture customer data to expand our database and customer loyalty.
- Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management team.
- Deliver product excellence by maximizing product knowledge with relevant recommendations through our 6 Drop Selling Ceremony.
- Attend and participate in store meetings and training sessions as required by your manager.
- Ensure good communication with colleagues.
- Maintain a positive attitude with the team and customers, and be open to constructive feedback that helps you develop and improve.
- Maintain brand standards on visual display and merchandising, cleanliness and general housekeeping.
- Follow policies and procedures to maintain the security of stock, customer records and cash handling.
- Ensure timeâkeeping attendance is in line with company policies and procedures. Open and close the store as and when required.
- Be aware of Health & Safety requirements in the store.
What You Bring To The Table
- Approachable and available to assist customers with their shopping experiences.
- Enthusiasm and commitment to always provide excellent customer service.
- Willingness to adapt and take on new challenges.
- Strong selling skills.
- Always presents a professional image.
- Ability to multitask.
- Ability to maintain professionalism under all circumstances.
- Works effectively and efficiently alone and in a team.
- Prepared to go the extra mile when needed.
- Good interpersonal and communication skills.
- Demonstrated retail sales experience in a customerâfocused environment.
What We Offer You
- An ambitious and international team where fun is not neglected.
- Individual development opportunities in one of the fastest growing eâcommerce companies in Europe.
- Discounts on waterdrop purchases and many free merchandising items.
- Legendary team events and qualified training.
- Additional monthly bonuses when targets are met.
Wanna drop in? Just send us your CV via the application button.
Sales Assistant - Hydrista employer: waterdrop
Contact Detail:
waterdrop Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Sales Assistant - Hydrista
â¨Tip Number 1
Get to know the company! Before your interview, dive into waterdrop's mission and values. Understanding their commitment to sustainability and customer service will help you connect with the team and show that you're genuinely interested in being part of their journey.
â¨Tip Number 2
Practice your selling skills! Since this role is all about providing excellent customer service and matching buying needs, think of examples from your past experiences where you went above and beyond for a customer. This will help you stand out during the interview.
â¨Tip Number 3
Be ready to showcase your energy! Waterdrop values high energy and positivity, so donât hold back on showing your enthusiasm during the interview. A positive attitude can make a huge difference in how youâre perceived by the hiring team.
â¨Tip Number 4
Donât forget to ask questions! Prepare some thoughtful questions about the team dynamics or growth opportunities within the company. This shows that youâre not just interested in the job, but also in how you can grow with waterdrop.
We think you need these skills to ace Sales Assistant - Hydrista
Some tips for your application đŤĄ
Show Your Passion for Hydration: When you're writing your application, let your enthusiasm for water and sustainability shine through! We love candidates who share our passion for eco-friendly hydration, so make sure to mention why youâre excited about the role and how you can contribute to our mission.
Tailor Your CV to Us: Donât just send a generic CV! Take the time to tailor it to the Sales Assistant position at waterdrop. Highlight your retail experience, customer service skills, and any relevant achievements that align with our core values. We want to see how you fit into our team!
Be Personable and Authentic: In your cover letter, be yourself! We appreciate authenticity, so donât be afraid to let your personality shine through. Share a little about your experiences and what makes you unique. Remember, weâre looking for someone who can connect with our customers!
Follow Up After Applying: Once youâve submitted your application through our website, donât hesitate to follow up! A quick email expressing your continued interest can set you apart from other candidates. We love proactive individuals who are eager to join our team!
How to prepare for a job interview at waterdrop
â¨Know Your Product
Before the interview, make sure you understand waterdrop's products, especially the Microdrinks. Familiarise yourself with their benefits and how they contribute to sustainability. This knowledge will help you answer questions confidently and show your enthusiasm for the brand.
â¨Emphasise Customer Service Skills
Since the role focuses heavily on customer interaction, prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to meet customer needs, as this aligns perfectly with waterdrop's core values.
â¨Show Your Team Spirit
Waterdrop values teamwork, so be ready to discuss how you work well with others. Share stories that demonstrate your ability to collaborate effectively, maintain a positive attitude, and support your colleagues, especially in a retail environment.
â¨Prepare for Situational Questions
Expect questions that assess how you would handle specific scenarios, like resolving customer complaints or managing multiple tasks. Think of examples that showcase your problem-solving skills and adaptability, which are crucial for success in this role.