At a Glance
- Tasks: Coordinate impactful marketing campaigns that drive engagement and support WaterAid's mission.
- Company: Join WaterAid, a global leader in providing clean water and sanitation.
- Benefits: Enjoy 36 days of holiday, flexible working, and a supportive team culture.
- Other info: Be part of a diverse team committed to equity and inclusion.
- Why this job: Make a real difference while gaining valuable experience in marketing and fundraising.
- Qualifications: Strong organisational skills and experience in coordination or administration roles.
The predicted salary is between 34894 - 34894 £ per year.
Contract type: Permanent, Full Time, 35 hours per week.
Location: London, UK. UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £34,894 per year with excellent benefits.
Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid: We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team: The Supporter Marketing team sits at the heart of WaterAid’s relationship with its supporters, delivering impactful campaigns that raise income, build engagement and drive public awareness. Working across acquisition, retention and integrated campaigns, the team plays a vital role in growing and strengthening supporter relationships at scale.
About the role: As our Supporter Marketing Coordinator, you will play a key role in enabling the delivery of high-impact marketing and fundraising campaigns, working closely with campaign managers and senior stakeholders across the organisation. You’ll help keep campaigns running smoothly, ensuring plans, data, budgets and reporting are well managed, while also contributing directly to campaign delivery through defined activities and test-and-learn projects. This is a great opportunity to build experience in campaign delivery, reporting and stakeholder coordination within a fast-paced, purpose-driven marketing team.
In this role, you will:
- Coordinate the planning and delivery of supporter marketing activity, ensuring timelines and key milestones are met.
- Support delivery of major campaigns (e.g. Winter appeals, Regular Giving programmes) by coordinating inputs, actions and deadlines.
- Work with campaign managers to deliver activity, taking ownership of defined components such as assets, approvals and data requests.
- Coordinate weekly performance reporting and produce clear summaries to support decision-making.
- Own the purchase order and invoicing process, ensuring accurate tracking and compliance of spend.
- Maintain team trackers, plans and workflows, ensuring clear visibility and alignment across teams.
- Build strong relationships with internal stakeholders (e.g. Digital, Finance, Brand and agencies) to support effective delivery.
- Contribute to improving team processes and ways of working.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements: To be successful, you will need:
- Experience in a coordination, administrative or operational role, ideally in a marketing, fundraising or similar environment.
- Strong organisational skills and the ability to manage multiple tasks and deadlines.
- Confidence working with stakeholders across different teams.
- Good numerical skills and experience supporting financial processes such as invoicing or budget tracking.
Although not essential, we’d prefer you to have:
- Experience working in a charity, marketing or fundraising environment.
- An interest in developing a career in marketing or fundraising.
Closing date: Applications close 12:00 PM UK time on 22 July 2026. Interviews are expected to take place week commencing 27 July 2026.
How to apply: Click Apply to upload your CV only and Cover Letter.
Pre-employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits:
- 36 days’ holiday (including 8 Bank Holidays).
- Option to buy an extra 5 days’ annual leave.
- Employer pension contribution up to 10%.
- Flexible and hybrid working arrangements.
- Season ticket loan.
- Free annual eye tests.
- ‘Give as you Earn’ charitable giving scheme.
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity).
- Sabbaticals.
- One paid volunteer day each year.
Our People Promise: We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities: We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status.
Safeguarding: We are committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation.
Together, we’ll change the world through water. Join us and be part of the change!
Supporter Marketing Coordinator in London employer: WaterAid
WaterAid is an exceptional employer that champions a collaborative and inclusive work culture, where employees are empowered to make a meaningful impact on global water and sanitation issues. Based in London, the company offers competitive salaries, comprehensive benefits, and ample opportunities for professional growth, ensuring that team members can thrive both personally and professionally while contributing to vital humanitarian efforts.
StudySmarter Expert Advice🤫
We think this is how you could land Supporter Marketing Coordinator in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by WaterAid.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like WaterAid.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at WaterAid.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at WaterAid. Apply directly through us to stand out!
We think you need these skills to ace Supporter Marketing Coordinator in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of WaterAid. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Supporter Marketing Coordinator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at WaterAid
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of WaterAid. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
