Value Added Services Specialist in Stoke-on-Trent

Value Added Services Specialist in Stoke-on-Trent

Stoke-on-Trent Full-Time 33000 - 46200 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Help businesses save costs and promote sustainability through innovative water efficiency projects.
  • Company: Join Water Plus, a leader in delivering value-added solutions.
  • Benefits: Enjoy competitive pay, flexible leave, and a supportive work environment.
  • Other info: Full-time role with excellent career growth and a focus on collaboration.
  • Why this job: Make a real impact while managing diverse projects and building strong industry relationships.
  • Qualifications: Technical degree preferred; experience in water efficiency and project management is a plus.

The predicted salary is between 33000 - 46200 £ per year.

This role offers a unique opportunity to make a meaningful impact by helping businesses reduce consumption, cut costs, and contribute to environmental sustainability. It follows Water Plus's commitment to delivering innovative, value-added solutions, giving you the chance to work on diverse projects that improve efficiency and drive real customer benefit.

This role is ideal for someone who thrives on variety and responsibility. You'll manage projects end-to-end—from initial scoping and pricing through to delivery and customer support—giving you full ownership and the satisfaction of seeing tangible results. The work is highly collaborative, involving close engagement with customers, suppliers, wholesalers, and internal teams, allowing you to build strong industry relationships and contribute to new service development.

You’ll also play a strategic part in shaping Water Efficiency offerings across a wide portfolio of customers, while enhancing your technical expertise in an area that is increasingly important across the UK’s water industry.

Key responsibilities
  • Portfolio Management: Oversee a diverse portfolio of customers and projects, specializing in Water Efficiency.
  • Project Management: Enter new requests into the CRM system, generate unique reference identifiers, and issue all necessary project documentation.
  • Pricing and Costs: Following the relevant processes and approval level, price and cost any customer projects ensuring value for Water Plus customers.
  • Proposal and Project Delivery: Manage proposals and project execution, coordinating with customers, suppliers, and internal stakeholders to meet specific requirements. Ensure projects are delivered on time and to budget.
  • Collaboration: Work with key partners including a focus on Wholesalers unique to this role, and suppliers to ensure successful project delivery. Highlight or nurture opportunities for additional products and services for the VAS team through these relationships.
  • Stakeholder Management: Maintain relationships with wholesalers, customers, suppliers, and internal teams on behalf of the VAS team.
Qualifications
  • Degree or College Qualification in a technical discipline is desirable.
  • Essential knowledge & skills needed:
    • Technical experience in the water industry, including field-level operations and project management ideally focussed in Water Efficiency.
    • In-depth knowledge of the water industry and retail market dynamics.
    • Strong relationship-building abilities.
    • Excellent customer service orientation.
    • Excellent interpersonal skills.
    • Meticulous attention to detail.
    • Effective problem-solving capabilities.
    • Proficient in MS Office Suite.
    • Experience of working with a CRM system/software.
    • Valid Full Driving Licence.
  • Desirable knowledge & skills:
    • Strong experience of Water Efficiency Technology, equipment and projects.
    • Experience of working with Wholesalers and Customers to scope, develop and deliver projects.
Job Types: Full-time, Permanent
Pay: From £33,000.00 per year
Benefits:
  • Additional leave
  • Canteen
  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Free parking
  • Health & wellbeing programme
  • Life insurance
  • Paid volunteer time
  • Referral programme
  • Sick pay
Education: Bachelor's (preferred)
Work Location: In person

Value Added Services Specialist in Stoke-on-Trent employer: Water Plus

At Water Plus, we pride ourselves on being an exceptional employer that champions innovation and sustainability in the water industry. Our collaborative work culture fosters strong relationships with customers and partners, while our commitment to employee growth is reflected in our comprehensive benefits package, including enhanced parental leave and a health and wellbeing programme. Join us in making a tangible impact on environmental efficiency and enjoy the satisfaction of seeing your projects come to life in a supportive and dynamic environment.

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Contact Details:

Water Plus Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Value Added Services Specialist in Stoke-on-Trent

Dive into Environmental Networks

Get involved with sustainability-focused organisations and attend their events. Look for local meetups or conferences in environmental management where you can connect with professionals in the field. This can lead to insider info on job openings at companies like Water Plus that might not be advertised widely.

Show Your Passion with Projects

Consider undertaking personal or community projects that highlight your dedication to sustainability. Whether it's a local clean-up or a carbon footprint assessment, document your findings and results. This not only boosts your portfolio but also shows potential employers like Water Plus that you're proactive and serious about the field.

Seek Out Green Job Boards

Don’t just rely on general job boards. Explore specific platforms that focus on sustainability and environmental management roles. Websites like EnvironmentJobs and Sustainable Business can be goldmines for full-time positions at companies like Water Plus. Keep an eye out for their aggregation of listings!

Let Your Online Presence Shine

Make sure your social media and professional profiles reflect your passion for sustainability. Share articles, engage in discussions, and connect with leaders in the field. Your active presence can make a lasting impression on hiring managers at companies like Water Plus when they search for candidates.

We think you need these skills to ace Value Added Services Specialist in Stoke-on-Trent

Project Management
Water Efficiency Technology
Customer Relationship Management (CRM)
Stakeholder Management
Interpersonal Skills
Customer Service Orientation
Attention to Detail

Some tips for your application 🫡

Show Off Your Passion for Sustainability:In your cover letter, let your enthusiasm for sustainability shine through. Share any relevant experiences, like projects, volunteer work, or events you've participated in that align with Water Plus's values. This position isn't just about meeting qualifications; it's about genuinely caring for the environment and showing us why you're the right fit for Value Added Services Specialist.

Highlight Relevant Qualifications and Experience:Make sure to showcase any specific qualifications, such as degrees in environmental science or certifications in sustainability practices in your CV. We want to see how your academic background and practical experiences align with the job you're applying for, so don’t hold back on anything that demonstrates your expertise in environmental management.

Tailor Your CV to the Role:As we're looking for someone to jump into a full-time role, be specific about previous roles or projects that demonstrate your capabilities in sustainability. Use bullet points to make accomplishments clear, and don’t forget to quantify your achievements wherever possible – it’s all about showing us the impact of your work!

Research Water Plus and Reflect It In Your Application:We love candidates who take the time to understand what we're about. Mention specific initiatives or projects that Water Plus is known for in your cover letter. This shows us that you’ve done your homework and are genuinely excited about the chance to contribute to our mission in the role of Value Added Services Specialist.

How to prepare for a job interview at Water Plus

Brush Up on Environmental Legislation

Given that we're diving into sustainability and environmental management, it’s crucial to have a solid understanding of current environmental laws and regulations. Be prepared to discuss how these laws apply to real-world scenarios, as you might face some technical questions about compliance and best practices during your chat with Water Plus.

Showcase Your Experience with Sustainability Projects

When you're discussing your background, highlight specific sustainability initiatives you've been involved in. Whether it’s a project at university or work experience, sharing measurable outcomes and your role will demonstrate your hands-on skills, which is super important for this full-time role at Water Plus.

Familiarity with Tools and Software

Make sure you're familiar with any relevant tools or software commonly used in environmental management, like GIS for mapping or data analysis tools. Bring this up in your interview as it shows you’re not only passionate but also prepared to roll up your sleeves and get to work!

Connect Your Values with the Company's Mission

Full-time roles are all about team fit, so it’s important to align your personal values with those of Water Plus. Be ready to discuss why you're passionate about sustainability and how you can contribute to their mission, as this will really resonate with the interviewers and show that you’re genuinely invested in their goals.