Value Added Services Specialist in Stoke-on-Trent
Value Added Services Specialist

Value Added Services Specialist in Stoke-on-Trent

Stoke-on-Trent Full-Time 33000 - 46200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help businesses save costs and promote sustainability through innovative water efficiency projects.
  • Company: Join Water Plus, a leader in delivering value-added solutions.
  • Benefits: Enjoy competitive pay, flexible leave, and a supportive work environment.
  • Why this job: Make a real impact while managing diverse projects and building strong industry relationships.
  • Qualifications: Technical degree preferred; experience in water efficiency and project management is a plus.
  • Other info: Full-time role with excellent career growth and a focus on collaboration.

The predicted salary is between 33000 - 46200 £ per year.

This role offers a unique opportunity to make a meaningful impact by helping businesses reduce consumption, cut costs, and contribute to environmental sustainability. It follows Water Plus's commitment to delivering innovative, value-added solutions, giving you the chance to work on diverse projects that improve efficiency and drive real customer benefit.

This role is ideal for someone who thrives on variety and responsibility. You'll manage projects end-to-end—from initial scoping and pricing through to delivery and customer support—giving you full ownership and the satisfaction of seeing tangible results. The work is highly collaborative, involving close engagement with customers, suppliers, wholesalers, and internal teams, allowing you to build strong industry relationships and contribute to new service development.

You’ll also play a strategic part in shaping Water Efficiency offerings across a wide portfolio of customers, while enhancing your technical expertise in an area that is increasingly important across the UK’s water industry.

Key responsibilities
  • Portfolio Management: Oversee a diverse portfolio of customers and projects, specializing in Water Efficiency.
  • Project Management: Enter new requests into the CRM system, generate unique reference identifiers, and issue all necessary project documentation.
  • Pricing and Costs: Following the relevant processes and approval level, price and cost any customer projects ensuring value for Water Plus customers.
  • Proposal and Project Delivery: Manage proposals and project execution, coordinating with customers, suppliers, and internal stakeholders to meet specific requirements. Ensure projects are delivered on time and to budget.
  • Collaboration: Work with key partners including a focus on Wholesalers unique to this role, and suppliers to ensure successful project delivery. Highlight or nurture opportunities for additional products and services for the VAS team through these relationships.
  • Stakeholder Management: Maintain relationships with wholesalers, customers, suppliers, and internal teams on behalf of the VAS team.
Qualifications
  • Degree or College Qualification in a technical discipline is desirable.
  • Essential knowledge & skills needed:
  • Technical experience in the water industry, including field-level operations and project management ideally focussed in Water Efficiency.
  • In-depth knowledge of the water industry and retail market dynamics.
  • Strong relationship-building abilities.
  • Excellent customer service orientation.
  • Excellent interpersonal skills.
  • Meticulous attention to detail.
  • Effective problem-solving capabilities.
  • Proficient in MS Office Suite.
  • Experience of working with a CRM system/software.
  • Valid Full Driving Licence.
  • Desirable knowledge & skills:
    • Strong experience of Water Efficiency Technology, equipment and projects.
    • Experience of working with Wholesalers and Customers to scope, develop and deliver projects.
    Job Types: Full-time, Permanent
    Pay: From £33,000.00 per year
    Benefits:
    • Additional leave
    • Canteen
    • Casual dress
    • Company events
    • Company pension
    • Cycle to work scheme
    • Employee discount
    • Enhanced maternity leave
    • Enhanced paternity leave
    • Free parking
    • Health & wellbeing programme
    • Life insurance
    • Paid volunteer time
    • Referral programme
    • Sick pay
    Education: Bachelor's (preferred)
    Work Location: In person

    Value Added Services Specialist in Stoke-on-Trent employer: Water Plus

    At Water Plus, we pride ourselves on being an exceptional employer that champions innovation and sustainability in the water industry. Our collaborative work culture fosters strong relationships with customers and partners, while our commitment to employee growth is reflected in our comprehensive benefits package, including enhanced parental leave and a health and wellbeing programme. Join us in making a tangible impact on environmental efficiency and enjoy the satisfaction of seeing your projects come to life in a supportive and dynamic environment.
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    Contact Detail:

    Water Plus Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Value Added Services Specialist in Stoke-on-Trent

    ✨Tip Number 1

    Network like a pro! Get out there and connect with people in the water industry. Attend events, join online forums, or even reach out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.

    ✨Tip Number 2

    Show off your project management skills! When you get the chance to chat with potential employers, highlight your experience managing projects from start to finish. Share specific examples of how you’ve delivered results and improved efficiency.

    ✨Tip Number 3

    Tailor your approach! Research the companies you’re interested in and understand their values and goals. When you apply through our website, make sure your application reflects how you can help them achieve their objectives, especially in water efficiency.

    ✨Tip Number 4

    Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Value Added Services Specialist position.

    We think you need these skills to ace Value Added Services Specialist in Stoke-on-Trent

    Project Management
    Water Efficiency Technology
    Customer Relationship Management (CRM)
    Stakeholder Management
    Interpersonal Skills
    Customer Service Orientation
    Attention to Detail
    Problem-Solving Skills
    Technical Knowledge in Water Industry
    Portfolio Management
    Collaboration
    Pricing and Cost Management
    Field-Level Operations Experience
    Proficiency in MS Office Suite
    Driving Licence

    Some tips for your application 🫡

    Show Your Passion for Sustainability: When writing your application, let your enthusiasm for environmental sustainability shine through. We want to see how you can contribute to reducing consumption and cutting costs, so share any relevant experiences or projects that highlight your commitment to these values.

    Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Value Added Services Specialist role. We love seeing candidates who take the time to align their skills and experiences with what we’re looking for, especially in project management and customer engagement.

    Highlight Your Technical Expertise: Don’t forget to showcase your technical knowledge in the water industry! We’re keen on candidates who have hands-on experience and can demonstrate their understanding of water efficiency technologies and project management. Be specific about your past roles and responsibilities.

    Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to take the next step in your career with us!

    How to prepare for a job interview at Water Plus

    ✨Know Your Stuff

    Make sure you brush up on your knowledge of the water industry and Water Efficiency. Familiarise yourself with current trends, technologies, and challenges in the sector. This will not only help you answer questions confidently but also show your genuine interest in the role.

    ✨Showcase Your Project Management Skills

    Be ready to discuss your experience managing projects from start to finish. Prepare specific examples that highlight your ability to oversee diverse portfolios, manage timelines, and deliver results. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

    ✨Build Relationships

    Since this role involves collaboration with various stakeholders, think about how you can demonstrate your relationship-building skills. Share examples of how you've successfully worked with customers, suppliers, or internal teams in the past, and be prepared to discuss how you would approach these relationships in this new role.

    ✨Ask Insightful Questions

    Prepare thoughtful questions to ask at the end of your interview. This could include inquiries about the company's future projects in Water Efficiency or how they measure success in this role. Asking questions shows your enthusiasm and helps you gauge if the company is the right fit for you.

    Value Added Services Specialist in Stoke-on-Trent
    Water Plus
    Location: Stoke-on-Trent

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