At a Glance
- Tasks: Guide customers to make confident, higher-value purchases through engaging conversations.
- Company: Join a passionate team at WaterFeatures.com, specialising in premium outdoor products.
- Benefits: Immediate impact in a small team with opportunities for personal growth.
- Other info: Not a typical sales role; focus on genuine customer connections and insights.
- Why this job: Shape the future of sales in a design-led environment and enhance customer experiences.
- Qualifications: Experience in premium retail and a knack for building trust with customers.
The predicted salary is between 30000 - 40000 € per year.
We're not looking for a typical salesperson. We're looking for someone who understands how to guide customers towards better decisions, and in doing so, naturally increases order value and conversion.
At WaterFeatures.com, we sell high-quality outdoor water features and design-led garden products to customers who care about how their space looks and feels. We focus on premium - higher-value orders, better customer experience, and a more considered, design-led approach. This role sits right at the heart of that.
What you'll be responsible for:
- Turning inbound enquiries (phone, email, live chat) into confident, higher-value sales.
- Helping customers choose the right product - not just the one they initially ask about.
- Increasing average order value through natural, well-judged recommendations (e.g. planters, pebbles, Aqua Moda range).
- Thinking in terms of complete setups, not single products.
- Feeding back real customer insights to the Marketing Manager to improve product pages and conversion.
- Supporting product presentation, merchandising and photography.
What we're looking for:
- Experience in a premium retail or consultative sales environment (e.g. interiors, garden design, furniture, kitchens, bathrooms).
- A natural ability to build trust quickly and guide conversations.
- Commercial instinct - you'll spot opportunities to increase order value without being pushy.
- Good taste and judgement - important in a design-led, higher-end space.
- Confident communicator on phone, email and in person.
- Comfortable working in a small team where everyone contributes.
What this role is not:
- Not a call centre role.
- Not a hard sales environment.
What success looks like:
- Higher conversion rate from enquiries.
- Increased average order value.
- Customers feeling confident they've made the right purchase.
Why join us:
- Small team - your impact is immediate.
- Clear direction towards a more premium, design-led brand.
- Opportunity to shape how we sell, not just follow a script.
Sales Executive in Manchester employer: Water Features
At WaterFeatures.com, we pride ourselves on being an exceptional employer that values creativity and collaboration within a small team environment. Our focus on premium products allows for meaningful customer interactions, where your insights directly influence our sales approach and product offerings. With opportunities for personal growth and the chance to shape our brand's future, joining us means becoming part of a passionate team dedicated to enhancing outdoor spaces.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive in Manchester
✨Tip Number 1
Get to know the company inside out! Research WaterFeatures.com, their products, and their approach to customer experience. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about guiding customers, make sure you can confidently discuss how to enhance their outdoor spaces. Role-play with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Be ready to showcase your commercial instinct! Think of examples from your past experiences where you’ve successfully increased order value without being pushy. This will demonstrate that you understand the balance between sales and customer satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to our design-led approach.
We think you need these skills to ace Sales Executive in Manchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your CV. Use a friendly tone and share your passion for design and customer experience.
Tailor Your Application:Make sure to customise your application for the Sales Executive role. Highlight your experience in premium retail or consultative sales, and explain how you can help customers make confident decisions.
Be Specific About Your Skills:Don’t just list your skills; give us examples of how you've used them in past roles. Whether it’s increasing order value or building trust with customers, we want to know how you’ve made an impact.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Water Features
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with WaterFeatures.com’s range of products. Understand the features and benefits of each item, especially those that are design-led. This will help you demonstrate your ability to guide customers towards the right choices during the interview.
✨Showcase Your Consultative Sales Skills
Prepare examples from your past experience where you’ve successfully guided customers in a consultative manner. Highlight how you’ve increased order value through thoughtful recommendations, as this aligns perfectly with what they’re looking for in a Sales Executive.
✨Demonstrate Your Commercial Instinct
Think about times when you’ve spotted opportunities to upsell or cross-sell without being pushy. Be ready to discuss these scenarios in the interview, as showcasing your commercial instinct will be key to impressing them.
✨Emphasise Team Collaboration
Since this role involves working closely within a small team, be prepared to talk about your experiences in collaborative environments. Share how you’ve contributed to team success and how you can bring that same spirit to WaterFeatures.com.
