At a Glance
- Tasks: Lead the launch of innovative products across food, coffee, and retail markets.
- Company: Join WatchHouse, a dynamic brand focused on excellence in product development.
- Benefits: Competitive salary, collaborative culture, and opportunities for professional growth.
- Other info: Work cross-functionally with teams in the UK and US for a truly global experience.
- Why this job: Make a real impact by bringing exciting new products to life globally.
- Qualifications: 3+ years in project management or product delivery, with strong organisational skills.
The predicted salary is between 45000 - 55000 £ per year.
You are responsible for leading the execution and delivery of WatchHouse’s global new product development pipeline across food, coffee and retail. This role will project manage the end-to-end product lifecycle, from ideation through to launch, ensuring products are delivered seamlessly across Houses, ecommerce and franchise markets. Working cross-functionally across WatchHouse teams in the UK and US, you will coordinate stakeholders, timelines and operational delivery to bring commercially successful and brand-aligned products to market. Combining strong project management, commercial awareness and operational excellence, this role is critical in ensuring WatchHouse continues to deliver best-in-class product launches globally.
Key Responsibilities
- Lead the end-to-end delivery of new product launches across Houses and franchise markets, ensuring seamless execution from concept through to launch.
- Own and manage the global NPD launch calendar, defining timelines, milestones and go-to-market deadlines across all product initiatives.
- Coordinate key stakeholders across marketing, operations, commercial, procurement and supply chain teams to ensure alignment and successful delivery.
- Support Procurement and Supply Chain where needed with identifying suppliers and manage relationships throughout the product development process.
- Own the rollout of new products into Houses (and ecommerce where needed), including launch packs, product specifications, operational briefings and training coordination.
- Continuously improve NPD workflows, launch processes and cross-functional ways of working to support scalability and operational efficiency.
- Track launch performance, product feedback and post-launch reporting, identifying opportunities to improve future launches and inputting into commercial briefs and range reviews.
Key To This Role
- 3+ years experience in project management, operations, product delivery or NPD within hospitality, retail, food & beverage or consumer brands.
- Strong experience managing complex timelines and multiple projects simultaneously.
- Highly organised with exceptional attention to detail and follow-through.
- Excellent communication and stakeholder management skills.
- Comfortable working cross-functionally across operational, commercial and marketing teams.
- Strong understanding of product launch processes and operational delivery.
- Commercially aware with a proactive and solutions-focused mindset.
- Confident managing suppliers, timelines and launch critical paths.
- Experience working across multiple markets preferred.
- A collaborative, delivery-focused approach with high standards of execution.
NPD Process Manager employer: WatchHouse
WatchHouse is an exceptional employer that fosters a dynamic and collaborative work culture, where innovation and creativity thrive. As a NPD Process Manager, you will benefit from a supportive environment that prioritises employee growth and development, offering opportunities to lead impactful projects across global markets. With a focus on operational excellence and cross-functional teamwork, WatchHouse ensures that every team member plays a vital role in delivering best-in-class products, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land NPD Process Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at WatchHouse. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research WatchHouse’s products and their market. Show us you’re passionate about what we do and how you can contribute.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you’re keen and professional, which we love to see.
✨Tip Number 4
Don’t just apply anywhere; focus on roles that excite you! Use our website to find positions that match your skills and interests. We want to see your enthusiasm!
We think you need these skills to ace NPD Process Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the NPD Process Manager role. Highlight your project management experience and any relevant work in hospitality or retail. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about new product development and how you can contribute to WatchHouse. Keep it engaging and relevant to the role.
Showcase Your Experience:When detailing your experience, focus on specific projects you've managed, especially those that involved cross-functional teams. We love seeing examples of how you've successfully delivered products from concept to launch!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at WatchHouse.
How to prepare for a job interview at WatchHouse
✨Know Your NPD Inside Out
Make sure you understand the new product development (NPD) process thoroughly. Familiarise yourself with how it works at WatchHouse, especially in relation to food, coffee, and retail. Be ready to discuss your past experiences in managing product lifecycles and how they align with the role.
✨Showcase Your Project Management Skills
Prepare examples that highlight your project management expertise. Think about times when you successfully managed complex timelines or coordinated multiple stakeholders. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your organisational skills.
✨Communicate Like a Pro
Since this role involves cross-functional collaboration, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've effectively communicated with different teams in the past, and how you can ensure alignment across marketing, operations, and procurement at WatchHouse.
✨Be Solutions-Focused
During the interview, showcase your proactive mindset by discussing challenges you've faced in previous roles and how you overcame them. Highlight your ability to identify opportunities for improvement in NPD workflows and how you can contribute to operational efficiency at WatchHouse.
