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- Tasks: Deliver high-quality people operations and enhance employee experience across the business.
- Company: Join WatchHouse, a people-first business with a passion for excellence.
- Benefits: Free coffee, lunch on shifts, career progression, and fun team activities.
- Why this job: Be a trusted HR partner and make a real impact in a vibrant environment.
- Qualifications: Strong HR generalist skills and solid Employee Relations experience required.
- Other info: Enjoy a dynamic workplace that values individuality and fosters growth.
The predicted salary is between 45000 - 45000 £ per year.
As HR (People) Partner at WatchHouse, you are responsible for delivering clear, compliant and high-performing people operations across the business. You will work within the People function and act as a trusted partner to Operations, ensuring that people processes are structured, consistent and aligned to business needs, while fostering a strong, values-led employee experience.
Key Responsibilities
- People Operations & Employee Experience
- Deliver a consistent, high-quality employee experience across all Houses
- Ensure smooth onboarding and offboarding processes
- Support recruitment through screening, coordination and onboarding of new hires
- Deliver clear and structured induction experiences
- Manage return-to-work processes effectively
- Build strong relationships across House teams, Operations and leadership
- Support delivery of training and development programmes
- Act as a visible role model of WatchHouse core values: Passion, Empathy, Drive and Diligence
- People Process & Policy Upkeep
- Maintain fully compliant and accurate employee records at all times
- Ensure contracts are issued prior to start dates
- Ensure right-to-work checks are completed, valid and regularly reviewed
- Track and complete probation processes in a timely manner
- Keep all policies up to date and aligned with business needs
- Conduct regular payroll checks and validations
- Identify and escalate any compliance risks early
- Employee Relations – Fair, Compliant & Commercial
- Manage employee relations cases in a structured, fair and commercially sound manner
- Ensure all decisions are evidence-based and aligned with company policy
- Apply appropriate use of ACAS guidance and relevant case law where required
- Maintain clear timelines, documentation and case ownership
- Partner with Operations, Head of People and Legal (where required) to ensure aligned decision-making
- Coach managers to address performance and conduct issues early and confidently
- Balance people considerations with business impact in all decision-making
- HR Data, Reporting & Case Management
- Maintain accurate and live headcount data across all Houses
- Track and report on turnover, absence and 90-day retention metrics
- Maintain a current and structured ER & HR case log
- Track case progress, ownership and next steps clearly
- Support a consistent monthly reporting rhythm
- Ensure all data is reliable, consistent and readily available for decision-making
- Performance Management (Aligned with Operations)
- Partner with Operations to ensure performance expectations are clear and consistently applied
- Support structured performance management processes, including probations and PIPs
- Ensure performance issues are addressed proactively and followed through
- Align with Operations before outcomes are delivered
- Support managers in delivering clear, measurable and fair performance outcomes
- Reinforce accountability and consistency across all Houses
Key to Success in This Role
- Strong HR generalist with solid Employee Relations experience
- Highly organised with strong attention to detail
- Commercially minded with the ability to balance people and business needs
- Confident influencing and aligning stakeholders
- Strong understanding of employment law and compliance
- Ability to operate in a fast-paced, scaling environment
- Passion for hospitality, people development and team culture
What Can You Expect At WatchHouse
- Free coffee, tea, and WatchHouse drinks—even on your days off!
- Comprehensive training and development when you join.
- 250g of free coffee each month.
- Cycle to Work Scheme access.
- Paid induction day within your first two weeks.
- Genuine opportunities for career progression.
- Free lunch on every shift.
- Social budget for fun, team-based activities.
- Invitation to the annual WatchHouse Party with Core Value Awards and amazing prizes.
- 30% off food and WatchHouse retail coffee—anytime.
WatchHouse was born from a passion to do better—with diligence, detail, and a relentless pursuit of excellence at our core. We’re a people-first business that celebrates individuality and places respect, inclusion, and equality at the heart of everything we do. We believe in hiring the right person for the role, valuing personality and potential as much as skills and experience. As a team, we lead with empathy, communicate openly, collaborate effectively, and support one another to succeed. We hold ourselves to high standards, sharing in each other’s successes while staying mindful, kind, and committed to progress. Our four core values - passion, drive, diligence, and empathy - guide every decision we make and shape the culture we’re proud to build together.
Salary range up to £45,000
HR Partner. in London employer: WatchHouse
Contact Detail:
WatchHouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Partner. in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at WatchHouse on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding WatchHouse's core values: Passion, Empathy, Drive, and Diligence. Think of examples from your past experiences that showcase these values, so you can impress them with your alignment to their culture.
✨Tip Number 3
Don’t just wait for the job to come to you! Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Practice makes perfect! Conduct mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently, making you stand out during the real deal.
We think you need these skills to ace HR Partner. in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the key responsibilities and skills mentioned in the job description. Highlight your HR experience, especially in employee relations and compliance, to show us you’re the perfect fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about HR and how your values align with ours. Share specific examples of how you've delivered high-quality employee experiences in the past—it'll help us see your potential!
Showcase Your Organisational Skills: Since this role requires strong attention to detail and organisation, consider including examples of how you've managed complex HR processes or projects. We want to know how you keep everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at WatchHouse
✨Know Your HR Stuff
Make sure you brush up on your HR generalist knowledge, especially around employee relations. Be ready to discuss how you've handled similar situations in the past and how you can apply that experience at WatchHouse.
✨Showcase Your Organisational Skills
Since this role requires strong attention to detail, prepare examples that highlight your organisational skills. Think about times when you successfully managed multiple tasks or projects and how you ensured everything was compliant and on track.
✨Emphasise Your People Skills
This position is all about building relationships, so be prepared to talk about how you’ve fostered strong connections with colleagues and stakeholders. Share specific instances where your empathy and communication made a difference in a team setting.
✨Align with Their Values
WatchHouse values passion, drive, diligence, and empathy. Make sure you can articulate how these values resonate with you and provide examples of how you've embodied them in your previous roles. This will show that you're not just a fit for the job, but also for their culture.