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- Tasks: Lead and inspire a dynamic team while ensuring smooth coffee shop operations.
- Company: Join WatchHouse, a vibrant coffee shop chain in iconic London locations.
- Benefits: Enjoy free coffee, lunch on shifts, flexible hours, and 30% off food.
- Why this job: Step into a leadership role with growth opportunities in a thriving hospitality business.
- Qualifications: Passion for coffee, leadership skills, and a commitment to exceptional customer service.
- Other info: Diverse and inclusive workplace celebrating individuality and unique personalities.
The predicted salary is between 24000 - 36000 £ per year.
The role of Assistant Manager is integral to the success of any hospitality business. You are the eyes and ears on the ground; collecting feedback from customers and team to share with your management team. You support the manager with back of house tasks as well as ensuring the smooth and successful service is happening each day. We take the role of Assistant Manager very seriously at WatchHouse, as we see them as the future managers of the business. You’ll have access to a range of in House learning and development programmes and the opportunity for promotion and transfer across the sites as the company develops. If you are looking to take your next step in hospitality and join an exciting and growing business then make sure to apply.
Key aspects of the role:
- Lead, inspire and motivate the team so that everyone performs to their absolute best, alongside the House Manager. Effectively managing the large team on site and working alongside them to deliver the Modern Coffee experience.
- Drive to build a high performing House focusing on KPIs. Continuing to look for ways to drive your shop’s financial performance.
- A people-focused Manager, always getting the best from the people around them.
- Demonstrate unparalleled hospitality by creating a warm, positive and welcoming atmosphere. High standards of food and beverage service in a fast paced environment.
- Ensure opens and closes run smoothly, admin and issues are dealt with proactively, and the cafe is always appropriately stocked with products and equipment.
- Encourage and create a vibrant, exciting and sociable place of work.
- Be driven by high standards and instill this same motivation within your team.
About you:
- A hands-on inspiring leader with an eye for detail, a love of great food and coffee, with a commitment to delivering unrivaled customer experience.
- An autonomous manager who takes full ownership for their cafe and their team.
- A natural leader. The Assistant House Manager leads the team in the efficient running of the coffee bar both front and back of house in order to achieve operational excellence. They manage our locations in the absence of the House Manager.
- A passion for the development and training of people in order to build and develop a highly skilled and high-achieving team that can cope with the pressures and demands of a high volume site.
This is a full time role contracted to 40 hours per week working 5 days out of 7 per week, weekend work is expected.
In short, at WatchHouse you can expect:
- Beautifully designed Houses in some of London's most iconic locations.
- Guaranteed contracted hours every week.
- Great flexible shift times.
- Free WatchHouse coffee & WatchHouse drinks (even on days off).
- Free lunch on every shift!
- 30% off food when you aren’t working.
- 30% off our WH retail range.
- Training available and opportunities for career growth and development across the business.
WatchHouse is an equal opportunity employer. We pride ourselves in creating an environment where diversity is celebrated, equality is insisted and inclusion expected. A company where we believe in having the right person in the role; and personality, individuality and uniqueness top the list of what we are looking for in applications and throughout our hiring process.
Assistant Coffee Shop Managers. in London employer: WatchHouse
Contact Detail:
WatchHouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Coffee Shop Managers. in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll need to inspire and motivate your team. Think of examples from your past experiences where you've led a team or handled a tricky situation. This will help you shine during the interview.
✨Tip Number 3
Be ready to discuss how you can drive performance. Brush up on your knowledge of KPIs and think of ways you could improve the coffee shop's financial performance. Showing that you have a plan will impress the hiring team.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm by asking about their training programmes and opportunities for growth. This not only shows you're keen but also helps you figure out if this is the right place for you.
We think you need these skills to ace Assistant Coffee Shop Managers. in London
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee and hospitality shine through! Share any experiences you've had that highlight your enthusiasm for great food and drink, as this will resonate with us at WatchHouse.
Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've inspired or motivated others, and how you’ve managed a team to achieve success.
Be Personable and Authentic: We value personality and individuality, so don’t be afraid to let your true self come through in your application. Use a friendly tone and share anecdotes that reflect who you are and how you connect with others.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It shows you're serious about joining the WatchHouse family and helps us keep track of all applications efficiently!
How to prepare for a job interview at WatchHouse
✨Know Your Coffee and Food
Brush up on your knowledge of coffee and food offerings at WatchHouse. Be ready to discuss your favourite brews and dishes, as well as how you would enhance the customer experience with your passion for great food and coffee.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your colleagues or resolved conflicts. This will demonstrate your ability to inspire and manage a team effectively.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to coffee shops. Be prepared to discuss how you would drive financial performance and improve service standards, showing that you’re not just a people person but also business-savvy.
✨Emphasise Your People Skills
Be ready to talk about how you create a warm and welcoming atmosphere. Share specific examples of how you've built strong relationships with customers and team members, highlighting your commitment to unparalleled hospitality.
