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- Tasks: Lead floor and counter service while ensuring exceptional guest experiences.
- Company: A top hospitality company in Greater London with a focus on excellence.
- Benefits: Enjoy free drinks, monthly coffee gifts, and great career progression opportunities.
- Why this job: Join a vibrant team and make a real difference in guest satisfaction.
- Qualifications: Supervisory experience in hospitality and a passion for outstanding service.
- Other info: Dynamic work environment with plenty of room for growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading hospitality company in Greater London is seeking a Front of House Supervisor to lead floor and counter service. This crucial role involves overseeing guest experiences, mentoring team members, and maintaining operational excellence.
Candidates should have a supervisory background in the hospitality sector and a passion for delivering exceptional service. This position promises numerous benefits, including free drinks, monthly coffee gifts, and opportunities for career progression.
Front of House Lead – Hospitality & Coffee Excellence employer: WatchHouse
Contact Detail:
WatchHouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Lead – Hospitality & Coffee Excellence
✨Tip Number 1
Get to know the company culture before your interview. Research their values and what makes them tick. This way, you can tailor your responses to show how you fit right in with their vibe.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle tricky situations with guests or team members. Being prepared to showcase your problem-solving skills can really set you apart.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral that gets your foot in the door.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly!
We think you need these skills to ace Front of House Lead – Hospitality & Coffee Excellence
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to create memorable guest experiences – we want to see that passion!
Highlight Your Supervisory Skills: Make sure to emphasise your supervisory background. Talk about times you've led a team, mentored others, or improved service standards. We’re looking for someone who can inspire and guide our team to excellence.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to this role. Mention how your skills align with the responsibilities of leading floor and counter service – it’ll make you stand out to us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at WatchHouse
✨Know Your Coffee!
As a Front of House Lead, you'll be expected to have a solid understanding of coffee and hospitality. Brush up on different coffee types, brewing methods, and the latest trends in the industry. This knowledge will not only impress your interviewers but also show your passion for delivering exceptional service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you mentored team members or improved guest experiences. Being able to articulate these experiences will demonstrate your capability to oversee operations effectively.
✨Understand the Company Culture
Research the hospitality company thoroughly. Understand their values, mission, and what sets them apart in the industry. This will help you tailor your answers to align with their culture and show that you're genuinely interested in being part of their team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about their approach to guest experiences or how they support career progression for their staff. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
