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- Tasks: Lead and inspire the team while ensuring smooth daily operations.
- Company: WatchHouse is a vibrant coffee shop chain in iconic London locations.
- Benefits: Enjoy free coffee, lunch on shifts, and discounts on food and retail.
- Why this job: Join a growing business with opportunities for career development and a fun work culture.
- Qualifications: Looking for hands-on leaders passionate about coffee and customer experience.
- Other info: Full-time role with guaranteed hours; weekend work required.
The predicted salary is between 24000 - 36000 £ per year.
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Assistant Coffee Shop Managers, WatchHouse., London
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Client:
WatchHouse.
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
b0a49603c380
Job Views:
9
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
The role of Assistant Manager is integral to the success of any hospitality business. You are the eyes and ears on the ground; collecting feedback from customers and team to share with your management team. You support the manager with back of house tasks as well as ensuring the smooth and successful service is happening each day. We take the role of Assistant Manager very seriously at WatchHouse, as we see them as the future managers of the business. You’ll have access to a range of in House learning and development programmes and the opportunity for promotion and transfer across the sites as the company develops.If you are looking to take your next step in hospitality and join an exciting and growing business then make sure to apply.
Key aspects of the role:
● Lead, inspire and motivate the team so that everyone performs to their absolute best, alongside the House Manager. Effectively managing the large team on site and working alongside them to deliver the Modern Coffee experience.
● Drive to build a high performing House focusing on KPIs. Continuing to look for ways to drive your shop’s financial performance.
● A people-focused Manager, always getting the best from the people around them.
● Demonstrate unparalleled hospitality by creating a warm, positive and welcoming atmosphere. High standards of food and beverage service in a fast paced environment.
● Ensure opens and closes run smoothly, admin and issues are dealt with proactively, and the cafe is always appropriately stocked with products and equipment.
● Encourage and create a vibrant, exciting and sociable place of work.
● Be driven by high standards and instill this same motivation within your team.
About you:
● A hands-on inspiring leader with an eye for detail, a love of great food and coffee, with a commitment to delivering unrivaled customer experience.
● An autonomous manager who takes full ownership for their cafe and their team.
● A natural leader. The Assistant House Manager leads the team in the efficient running of the coffee bar both front and back of house in order to achieve operational excellence. They manage our locations in the absence of the House Manager.
● A passion for the development and training of people in order to build and develop a highly skilled and high-achieving team that can cope with the pressures and demands of a high volume site.
This is a full time role contracted to 40 hours per week working 5 days out of 7 per week, weekend work is expected.
In short, at WatchHouse you can expect:
● Beautifully designed Houses in some of London\’s most iconic locations.
● Guaranteed contracted hours every week.
● Free WatchHouse coffee & WatchHouse drinks (even on days o).
● Free lunch on every shift!
● 30% of food when you aren’t working.
● 30% of our WH retail range.
● Training available and opportunities for career growth and development across the business.
WatchHouse is an equal opportunity employer. We pride ourselves in creating an environment where diversity is celebrated, equality is insisted and inclusion expected. A company where we believe in having the right person in the role; and personality, individuality and uniqueness top the list of what we are looking for in applications and throughout our hiring process.
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Assistant Coffee Shop Managers, WatchHouse. employer: WatchHouse
Contact Detail:
WatchHouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Coffee Shop Managers, WatchHouse.
✨Tip Number 1
Familiarise yourself with WatchHouse's values and culture. Understanding their commitment to hospitality and team development will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Highlighting specific instances where you've driven performance or improved customer experiences can set you apart.
✨Tip Number 3
Engage with WatchHouse on social media platforms. Commenting on their posts or sharing your thoughts about their coffee and service can demonstrate your genuine interest in the brand and its community.
✨Tip Number 4
Prepare thoughtful questions about the role and the company during your interview. This shows your enthusiasm for the position and helps you assess if WatchHouse is the right fit for you.
We think you need these skills to ace Assistant Coffee Shop Managers, WatchHouse.
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant Coffee Shop Manager position at WatchHouse. Tailor your application to highlight relevant experiences that align with these aspects.
Showcase Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you've motivated teams, managed operations, or improved customer experiences in previous roles.
Highlight Customer Service Experience: Since hospitality is a key focus for this role, make sure to detail your experience in customer service. Mention any instances where you created a positive atmosphere or resolved customer issues effectively.
Personalise Your Application: Make your application stand out by personalising it. Address the hiring manager by name if possible, and express your enthusiasm for the company and its values, particularly around diversity and inclusion.
How to prepare for a job interview at WatchHouse
✨Show Your Passion for Coffee and Hospitality
Make sure to express your love for coffee and the hospitality industry during the interview. Share any personal experiences or stories that highlight your enthusiasm and commitment to delivering exceptional customer service.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led a team in the past, focusing on how you managed challenges and encouraged high performance.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to coffee shops. Be ready to discuss how you would drive financial performance and improve operational efficiency in your role.
✨Emphasise Team Development
Highlight your commitment to training and developing team members. Discuss any previous experiences where you helped others grow in their roles, as this aligns with WatchHouse's focus on building a skilled and high-achieving team.