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- Tasks: Support the team and ensure exceptional guest experiences in a vibrant café environment.
- Company: Join WatchHouse, a people-first brunch restaurant with a passion for hospitality.
- Benefits: Enjoy free coffee, lunch, team socials, and 30% off food and retail coffee.
- Why this job: Be part of a dynamic team that values individuality and offers real career progression.
- Qualifications: Hands-on leadership skills and a passion for creating outstanding customer experiences.
- Other info: Receive best-in-class training and access to industry-recognised coffee expertise.
The predicted salary is between 24000 - 36000 £ per year.
An Assistant House Manager at WatchHouse is the embodiment of our Core Values and brand standards. They assist in ensuring the House delivers exceptional guest experiences, supports excellent financial performance, and contributes to operational excellence. By working closely with the House Manager, they help create a vibrant, dynamic, and welcoming environment for both team members and guests. This role requires a hands-on approach to support the needs of the team and guests, keeping WatchHouse at the forefront of hospitality.
Key Responsibilities:
- Support and Motivate the Team: Assist in fostering a collaborative and passionate work environment, encouraging the team to consistently perform at their best.
- Assist in Financial Oversight: Support the House Manager with financial responsibilities, focusing on KPIs, and identifying ways to increase revenue and drive efficiency.
- Daily Operations: Help oversee daily operations to ensure the Modern Coffee Experience is delivered to every guest, every day, understanding that hospitality sets WatchHouse apart.
- Opening and Closing Procedures: Assist in ensuring smooth opening and closing procedures, proactively manage issues, and help maintain a well-stocked and functional cafe.
- Mentorship and Development: Actively support the mentoring and development of team members, ensuring opportunities for growth within WatchHouse.
- Compliance and Standards: Help manage and maintain compliance within the House, from daily due diligence to EHO inspections.
- Cleanliness and Service: Support the House Manager in upholding the highest standards of cleanliness, quality, and service across the House.
- Workplace Culture: Contribute to creating a vibrant, sociable, and exciting workplace that employees are proud to be a part of.
- Problem-Solving: Address challenges with a proactive and solutions-oriented mindset, ensuring a seamless customer experience.
- Collaboration with Senior Management: Work closely with the House Manager and senior management to align the House with WatchHouse vision and goals.
Key Skills:
- Live and breathe the WatchHouse Core Values of Passion, Empathy, Diligence and Can Do.
- Always maintain a high level of personal hygiene and appearance.
- A hands-on leader who motivates and supports their team to achieve operational and personal excellence.
- Comprehensive understanding of Food Hygiene and Health & Safety standards.
- Strong understanding of financial metrics and the ability to drive a profitable and high-performing site.
- Skilled in managing both front-of-house and back-of-house operations in a high-volume environment.
- Passionate about creating outstanding customer experiences with attention to detail and quality.
- Thrive in a fast-paced environment, adjusting as needed to meet evolving business needs.
- Committed to mentoring and developing your team members to help them grow and succeed.
- Unwavering focus on cleanliness, organization, and maintaining impeccable service levels.
- Quick thinker who can address and resolve issues efficiently and effectively.
- Confident in making decisions, taking ownership, and leading your House independently.
What Can You Expect At WatchHouse:
- Free Coffee & Drinks – Always – Sip on your favourite drinks, even on your days off.
- Monthly Coffee Gift – Take home 250g of premium WatchHouse coffee every month.
- Free Lunch Every Shift – Fuel up with great food on the house.
- Team Social Budget – Celebrate, connect, and unwind with your team outside of work.
- Annual WatchHouse Party – Our legendary celebration featuring Core Value Awards, and prizes like trips to coffee farms!
- 30% Off All Food – Any House, any time, just for being part of the team.
- 30% Off Retail Coffee – Stock up on your favourite WatchHouse blends whenever you like.
- Work in Beautifully Designed Houses – Join inspiring spaces equipped with industry-leading tools, surrounded by passionate hospitality professionals.
- Supportive Managers – We listen, we care, and we adapt to support your needs.
- Best-in-Class Training – From your first shift, we set you up for success with on- and off-shift development.
- Access to SCA Training – Advance your coffee expertise with recognised industry training (role dependent).
- Off-Shift Induction Experience – Get to know WatchHouse culture with a full day induction in your first two weeks.
- Career Progression That’s Real – With new Houses and growth across the business, your next step is never far away.
At WatchHouse, we were born from a passion to do better—driven by diligence, attention to detail, and a genuine care for our craft and our people. We are a people-first business that values individuality, personality, and the unique contributions of every team member. We champion diversity, insist on equality, and foster inclusion as a non-negotiable part of our culture. Our team thrives in a respectful, collaborative environment where feedback is welcomed, support is mutual, and excellence is pursued together. Guided by our core values—passion, can do, diligence, and empathy—we build meaningful relationships, celebrate contributions, and work with purpose to deliver the Modern Coffee experience.
Assistant Brunch Restaurant Manager employer: WatchHouse
Contact Detail:
WatchHouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Brunch Restaurant Manager
✨Tip Number 1
Get to know the vibe of WatchHouse! Before your interview, pop in for a coffee and soak up the atmosphere. This will help you understand their core values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
When you’re chatting with the hiring manager, don’t just talk about your experience—share how you can contribute to creating that vibrant workplace culture they value. Bring examples of how you've motivated teams or solved problems in past roles.
✨Tip Number 3
Be ready to discuss financial metrics! Brush up on how you’ve driven efficiency and revenue in previous positions. They want someone who can support the House Manager in keeping those KPIs in check.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you note expressing your enthusiasm for the role can set you apart. And remember, apply through our website for the best chance at landing that Assistant House Manager gig!
We think you need these skills to ace Assistant Brunch Restaurant Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for hospitality shine through! We want to see that you live and breathe the values we hold dear at WatchHouse. Share experiences that highlight your enthusiasm for creating exceptional guest experiences.
Be Specific About Your Skills: Make sure to detail your relevant skills and experiences in your application. Whether it's financial oversight or team motivation, we want to know how you've excelled in these areas before. Use examples that demonstrate your hands-on leadership style!
Tailor Your Application: Don’t just send a generic application! Tailor it to fit the Assistant House Manager role by aligning your experiences with the key responsibilities mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values while you’re at it!
How to prepare for a job interview at WatchHouse
✨Know Your Core Values
Before the interview, take some time to familiarise yourself with WatchHouse's core values: Passion, Empathy, Diligence, and Can Do. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your commitment to them.
✨Showcase Your Leadership Skills
As an Assistant House Manager, you'll need to motivate and support your team. Prepare to discuss your leadership style and provide examples of how you've successfully led a team in the past. Highlight any mentoring experiences you have, as this is key to the role.
✨Understand Financial Metrics
Brush up on your knowledge of financial oversight and KPIs. Be prepared to discuss how you've contributed to financial performance in previous roles. Think of ways you could help increase revenue and drive efficiency at WatchHouse, and be ready to share those ideas.
✨Emphasise Problem-Solving Abilities
In the fast-paced environment of a brunch restaurant, challenges will arise. Prepare to talk about specific instances where you've faced problems and how you resolved them effectively. This will show your proactive mindset and ability to maintain a seamless customer experience.