Accounts Assistant (FTC)

The Accounts Assistant at WatchHouse supports the smooth running of the finance function through accurate, timely and well-organised accounting and administrative support. Working closely with the Accounts Manager and Finance Director, the role plays an important part in ensuring financial processes run efficiently and with care. This is a 12-month fixed-term maternity cover role, ideal for someone looking to build hands-on experience in a fast-paced, growing business. Success in this role requires a strong sense of diligence, a drive to get things right, empathy when working with stakeholders across the business, and a passion for learning and development within finance.

Key Responsibilities

• Process supplier and customer invoices accurately and in line with agreed timelines.
• Manage accounts payable activities, including payment setup and query resolution.
• Support accounts receivable processes, including customer invoicing.
• Manage finance inboxes and respond to internal and external queries in a timely manner.
• Complete bank and account reconciliations, escalating discrepancies where required.
• Track, review and process employee and house expenses via Pleo and other approved methods.
• Compile and organise financial data to support reporting and month-end processes.
• Support online purchasing and related administrative tasks.
• Provide day-to-day support to the Accounts Manager and Finance Director.
• Maintain accurate financial records, documentation and filing systems.

The role is responsible for processing invoices, reconciling accounts and managing finance-related correspondence, ensuring that transactions are recorded correctly and efficiently. Strong attention to detail is essential, as the role helps maintain financial controls and supports wider reporting and compliance requirements. The Accounts Assistant works closely with colleagues across the business, responding to queries with professionalism and empathy, and supporting teams to follow finance processes correctly. This role also provides exposure to a range of finance activities, offering a valuable development opportunity for someone building a career in accounting or finance. Throughout the role, a consistent focus on diligence, accuracy and accountability is essential, helping ensure WatchHouse continues to operate with financial integrity as the business grows.

Key to this role

• Ability to work collaboratively within a team-oriented environment.
• A proactive mindset, with a strong sense of drive and ownership.
• Excellent attention to detail and accuracy.
• Strong organisational and time-management skills.
• Working knowledge of accounting terminology and financial concepts.
• Experience using accounting software (NetSuite knowledge is a strong advantage).
• Confidence using Microsoft Office and related systems; experience with stock management software is beneficial.
• An interest in, or qualification related to, finance or accounting.
• A positive, can-do approach, balanced with empathy and professionalism.

At WatchHouse, we are a people-first business. We treat everyone with respect. We pride ourselves in creating an environment where diversity is celebrated, equality is insisted, and inclusion expected. We also know that everyone is different, and we value and respect diversity, standing up for equality and standing against any form of discrimination. Decisions about and the treatment of people at work should be based on the individual's abilities, skills, performance and behaviour – these should be assessed against the WatchHouse job description requirements for each individual role. We are always patient and considerate towards others. We encourage, approach and communicate brilliantly. We strive to be the best we can be, by giving and receiving regular and honest feedback in a professional manner. We plan, prioritise and are mindful and respect the time of others. We complete every task to the best of our ability. We always ask for help, work in cohesion with other people and departments and share successes. We work to make WatchHouse an environment of trust and camaraderie, where others are inspired to play their part in working effectively together. Building strong relationships with others and demonstrating positive energy. We recognise and value the contribution of others across the business, working together to deliver the Modern Coffee experience to each and every person touched by our business.