Hospitality Lead: Front of House & Coffee Service

Hospitality Lead: Front of House & Coffee Service

Full-Time 24300 - 29700 £ / year (est.) No working from home possible
W

At a Glance

  • Tasks: Lead front of house and coffee service to create amazing guest experiences.
  • Company: WatchHouse, a vibrant coffee and hospitality venue in London.
  • Benefits: Competitive pay, team discounts, and opportunities for growth.
  • Other info: Join a dynamic team in a fast-paced, welcoming environment.
  • Why this job: Be the face of hospitality and share your passion for coffee with guests.
  • Qualifications: Experience in hospitality and a love for great coffee.

The predicted salary is between 24300 - 29700 £ per year.

Watch House in London is seeking a Front of House Supervisor who leads floor and counter service to deliver best-in-class guest experiences and operational excellence.

As the first point of contact for customers, you’ll embody the Watch House Hospitality ethos—welcoming, knowledgeable, and detail-focused.

You will report directly to the House Manager, mentor your team, maintain cleanliness, and be a fountain of knowledge about Watch House coffee and food offerings.

#J-18808-Ljbffr

Hospitality Lead: Front of House & Coffee Service employer: WatchHouse - Parsons Green

At Watchhouse - Parsons Green, we pride ourselves on fostering a vibrant work culture that prioritises teamwork and exceptional guest experiences. As an Assistant House Manager, you'll not only enjoy benefits such as free drinks and employee discounts but also have ample opportunities for career progression in a supportive environment that values your contributions.

W

Contact Details:

WatchHouse - Parsons Green Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospitality Lead: Front of House & Coffee Service

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WatchHouse - Parsons Green. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to WatchHouse - Parsons Green

Don't be shy about reaching out to WatchHouse - Parsons Green directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Hospitality Lead: Front of House & Coffee Service

Communication Skills
Attention to Detail
Problem-Solving Skills
Leadership Skills
Time Management
Team Management
Adaptability

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WatchHouse - Parsons Green and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at WatchHouse - Parsons Green

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!