Front of House Lead – Hospitality & Coffee Expert in Westminster
Front of House Lead – Hospitality & Coffee Expert

Front of House Lead – Hospitality & Coffee Expert in Westminster

Westminster Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead service teams to create unforgettable customer experiences in a bustling environment.
  • Company: A top hospitality chain known for its commitment to excellence and passion.
  • Benefits: Enjoy free meals, coffee discounts, and a supportive work culture focused on growth.
  • Why this job: Join a vibrant team and make a real difference in the hospitality industry.
  • Qualifications: Passion for hospitality and experience in a fast-paced service role.
  • Other info: Great opportunities for personal development and career advancement.

The predicted salary is between 30000 - 42000 £ per year.

A leading hospitality chain seeks a Front of House Supervisor in City of Westminster to deliver exceptional experiences by overseeing service teams. The ideal candidate thrives in a busy environment and has a passion for hospitality.

Responsibilities include:

  • Mentoring staff
  • Ensuring service excellence
  • Embodying the brand's values of passion and diligence

The role offers a supportive work environment focused on personal growth and customer satisfaction, with valuable perks like free meals and coffee discounts.

Front of House Lead – Hospitality & Coffee Expert in Westminster employer: WatchHouse - Covent Garden

Join a leading hospitality chain in the vibrant City of Westminster, where your passion for service will be nurtured in a supportive and dynamic work environment. As a Front of House Lead, you will not only mentor and inspire your team but also enjoy fantastic benefits such as free meals and coffee discounts, all while contributing to a culture that prioritises personal growth and exceptional customer experiences.
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Contact Detail:

WatchHouse - Covent Garden Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Lead – Hospitality & Coffee Expert in Westminster

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front of House Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your passion for hospitality during interviews! Share specific examples of how you've gone above and beyond to create exceptional experiences for customers. This will help us see that you truly embody the brand's values of passion and diligence.

Tip Number 3

Prepare for situational questions! Think about how you'd handle busy shifts, mentor staff, or resolve customer complaints. Practising these scenarios will help you shine in interviews and demonstrate your ability to thrive in a fast-paced environment.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand right from the start.

We think you need these skills to ace Front of House Lead – Hospitality & Coffee Expert in Westminster

Leadership Skills
Customer Service Excellence
Mentoring and Coaching
Passion for Hospitality
Team Management
Communication Skills
Ability to Thrive in a Busy Environment
Attention to Detail
Brand Representation
Problem-Solving Skills
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences where you’ve gone above and beyond to create memorable moments for customers. We want to see that you truly care about delivering exceptional service.

Highlight Your Leadership Skills: As a Front of House Lead, mentoring staff is key. In your application, mention any previous leadership roles or experiences where you’ve guided a team. We’re looking for someone who can inspire others and maintain high service standards.

Embody Our Brand Values: Make sure to align your application with our brand values of passion and diligence. Use examples from your past work that demonstrate how you embody these traits. This will show us that you’re not just a fit for the role, but also for our company culture.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!

How to prepare for a job interview at WatchHouse - Covent Garden

Know the Brand Inside Out

Before your interview, dive deep into the hospitality chain's values and mission. Understand what sets them apart in the industry and be ready to discuss how your passion for hospitality aligns with their brand ethos.

Showcase Your Mentoring Skills

As a Front of House Lead, you'll be mentoring staff. Prepare examples from your past experiences where you've successfully guided team members or improved service quality. This will demonstrate your leadership potential and commitment to service excellence.

Embrace the Busy Environment

The role requires thriving in a fast-paced setting. Be ready to share specific instances where you managed high-pressure situations effectively. Highlight your ability to stay calm and focused while ensuring customer satisfaction.

Ask Insightful Questions

At the end of the interview, ask questions that show your interest in personal growth and team dynamics. Inquire about training opportunities or how the company supports its staff in delivering exceptional service. This shows you're not just looking for a job, but a place to grow.

Front of House Lead – Hospitality & Coffee Expert in Westminster
WatchHouse - Covent Garden
Location: Westminster

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