At a Glance
- Tasks: Lead and inspire a dynamic team while delivering exceptional coffee experiences.
- Company: Join WatchHouse, a vibrant hospitality business in iconic London locations.
- Benefits: Enjoy free coffee, lunch on shifts, and discounts on food and retail.
- Other info: Diverse and inclusive workplace with guaranteed hours and training programmes.
- Why this job: Step into a leadership role with growth opportunities in a fast-paced environment.
- Qualifications: Passion for coffee, strong leadership skills, and a commitment to customer service.
The predicted salary is between 31500 - 38500 £ per year.
The role of Assistant Manager is integral to the success of any hospitality business.
You are the eyes and ears on the ground; collecting feedback from customers and team to share with your management team.
You support the manager with back of house tasks as well as ensuring the smooth and successful service is happening each day.
We take the role of Assistant Manager very seriously at Watch House, as we see them as the future managers of the business.
You’ll have access to a range of in House learning and development programmes and the opportunity for promotion and transfer across the sites as the company develops.
If you are looking to take your next step in hospitality and join an exciting and growing business then make sure to apply.
Key aspects of the role
- Lead, inspire and motivate the team so that everyone performs to their absolute best, alongside the House Manager.
Effectively managing the large team on site and working alongside them to deliver the Modern Coffee experience.
- Drive to build a high performing House focusing on KPIs. Continuing to look for ways to drive your shop’s financial performance.
- A people-focused Manager, always getting the best from the people around them.
- Demonstrate unparalleled hospitality by creating a warm, positive and welcoming atmosphere. High standards of food and beverage service in a fast paced environment.
- Ensure opens and closes run smoothly, admin and issues are dealt with proactively, and the cafe is always appropriately stocked with products and equipment.
- Encourage and create a vibrant, exciting and sociable place of work.
- Be driven by high standards and instill this same motivation within your team.
About you
- A hands‑on inspiring leader with an eye for detail, a love of great food and coffee, with a commitment to delivering unrivaled customer experience.
- An autonomous manager who takes full ownership for their cafe and their team.
- A natural leader.
The Assistant House Manager leads the team in the efficient running of the coffee bar both front and back of house in order to achieve operational excellence.
They manage our locations in the absence of the House Manager.
- A passion for the development and training of people in order to build and develop a highly skilled and high-achieving team that can cope with the pressures and demands of a high volume site.
This is a full time role contracted to 40 hours per week working 5 days out of 7 per week, weekend work is expected.
In short, at Watch House you can expect
- Beautifully designed Houses in some of London's most iconic locations.
- Guaranteed contracted hours every week.
- Free Watch House coffee & Watch House drinks (even on days off).
• Free lunch on every shift!
- 30% of food when you aren’t working.
- 30% of our WH retail range.
- Training available and opportunities for career growth and development across the business.
Watch House is an equal opportunity employer.
We pride ourselves in creating an environment where diversity is celebrated, equality is insisted and inclusion expected.
A company where we believe in having the right person in the role; and personality, individuality and uniqueness top the list of what we are looking for in applications and throughout our hiring process.
For Harri’s privacy notice click here . For Watch House's privacy notice, please click here.
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Espresso Bar Assistant Manager. in London employer: Watchhouse Coffee House Holding Limited.
At WatchHouse, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As an Assistant House Manager, you'll enjoy a range of benefits including free coffee and lunch, a supportive management team, and real opportunities for career progression in beautifully designed spaces. We are committed to your personal and professional growth, ensuring you thrive in a dynamic environment where your contributions are valued and celebrated.
Contact Details:
Watchhouse Coffee House Holding Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Espresso Bar Assistant Manager. in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Watchhouse Coffee House Holding Limited.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Watchhouse Coffee House Holding Limited.
Don't be shy about reaching out to Watchhouse Coffee House Holding Limited. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Espresso Bar Assistant Manager. in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Watchhouse Coffee House Holding Limited. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Watchhouse Coffee House Holding Limited.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
