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- Tasks: Lead the team and ensure exceptional service in a vibrant coffee house.
- Company: A popular coffee house in Greater London with a focus on hospitality.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Why this job: Join a passionate team and create memorable experiences for guests.
- Qualifications: Supervisory experience in fast-paced settings and a love for coffee.
- Other info: Perfect opportunity for those who thrive in dynamic environments.
The predicted salary is between 30000 - 42000 £ per year.
A popular coffee house in Greater London is seeking a Front of House Supervisor who is a natural leader with a passion for delivering best-in-class experiences. The ideal candidate will oversee floor and counter service, ensuring operational excellence and exceptional guest experiences.
Key responsibilities include:
- Mentoring the team
- Maintaining cleanliness
- Embodying the hospitality ethos
This role is perfect for individuals with supervisory experience in a fast-paced setting who thrive on delivering top-notch service and operational standards.
Front of House Lead – Hospitality & Coffee Expert in London employer: WatchHouse - Clapham
Contact Detail:
WatchHouse - Clapham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Lead – Hospitality & Coffee Expert in London
✨Tip Number 1
Get to know the coffee house vibe! Before your interview, pop in for a coffee and observe how the team interacts with customers. This will help you understand their service style and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Show off your leadership skills! During the interview, share specific examples of how you've mentored or led a team in the past. We want to hear about those moments when you turned a tough situation into a success!
✨Tip Number 3
Be ready to discuss operational excellence! Brush up on best practices for maintaining cleanliness and efficiency in a fast-paced environment. We love candidates who can bring fresh ideas to improve guest experiences.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows us that you’re serious about joining our team and ready to dive into the hospitality world with us.
We think you need these skills to ace Front of House Lead – Hospitality & Coffee Expert in London
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee and hospitality shine through. Share any relevant experiences that highlight your enthusiasm for delivering exceptional guest experiences – we want to see your personality!
Highlight Your Leadership Skills: As a natural leader, it’s crucial to showcase your supervisory experience. Use specific examples from your past roles where you’ve mentored a team or improved service standards. We’re looking for those standout moments that demonstrate your ability to lead.
Emphasise Operational Excellence: Make sure to mention your understanding of operational excellence in a fast-paced environment. Talk about how you maintain cleanliness and efficiency, as these are key aspects of the role. We appreciate candidates who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your details and get to know you better. Don’t miss out on this opportunity to join our team!
How to prepare for a job interview at WatchHouse - Clapham
✨Know Your Coffee
As a Front of House Lead, you’ll need to showcase your passion for coffee. Brush up on different brewing methods, coffee origins, and flavour profiles. Being able to discuss your favourite blends or how to create the perfect espresso can really impress your interviewers.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in a busy environment. Think about times when you’ve mentored staff or resolved conflicts. This will show that you’re not just a supervisor but a true leader who can inspire and motivate others.
✨Emphasise Guest Experience
Be ready to talk about how you ensure exceptional guest experiences. Share specific instances where you went above and beyond for customers. This will highlight your commitment to hospitality and operational excellence, which is key for this role.
✨Showcase Your Organisational Skills
In a fast-paced setting, organisation is crucial. Discuss how you manage tasks, maintain cleanliness, and ensure smooth operations during peak hours. Providing concrete examples will demonstrate your ability to keep everything running like clockwork.
