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- Tasks: Lead a passionate team to create exceptional coffee experiences and mentor fellow baristas.
- Company: Join WatchHouse, Europe's Best Coffee Shop Chain, dedicated to redefining coffee culture.
- Benefits: Enjoy free drinks, flexible hours, career growth, and team socials in a supportive environment.
- Why this job: Be part of a vibrant community focused on innovation, quality, and heartfelt hospitality.
- Qualifications: Must be a coffee enthusiast with leadership skills and a passion for excellence.
- Other info: Stable hours, SCA training access, and a people-first culture await you!
The predicted salary is between 30000 - 42000 £ per year.
Social network you want to login/join with:
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Client:
WatchHouse.
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
c25de9dd8c62
Job Views:
8
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
Head Barista, WatchHouse.
In short: As a Head Barista at WatchHouse, you hold the responsibility of ensuring the exceptional quality of every drink served in your House. You are a leader, a mentor , and a brand ambassador of Modern Coffee. You are accountable for your barista team\’s performance and the overall guest experience . Through coaching, team development, and equipment maintenance, you set the tone for excellence, hospitality, and WatchHouse’s signature Modern Coffee culture.
Directly report into : House Manager.
Key Responsibilities:
Cultivate an atmosphere of unparalleled hospitality, ensuring regulars feel at home and new guests feel welcomed.
Provide coaching and professional development for your barista team.
Lead inspiring and engaging coffee-related meetings or training sessions as needed.
Represent your team at Head Barista meetings with the Senior Coffee Team.
Proactively meet with the Coffee team to exchange insights and ideas for improvement.
Ensure every coffee and drink meets WatchHouse’s exceptional quality standards, even in high-pressure environments.
Maintain an up-to-date knowledge of all drinks offerings, recipes, and techniques, sharing this expertise with your team.
Conduct daily tastings with your team, fostering a culture of curiosity and passion for flavor, quality, and innovation.
Manage the daily operations of the bar, ensuring standards are upheld and production is efficient.
Lead by example during opening and closing shifts, demonstrating professionalism and setting the benchmark for performance.
Oversee stock control, ordering, and wastage management, tackling inefficiencies and maintaining excellent supplier relationships.
Maintain visual merchandising and retail displays, ensuring high standards of presentation and accessibility.
Troubleshoot equipment issues, perform basic repairs, and replace filters or parts as needed.
Communicate with repair specialists and escalate maintenance concerns appropriately.
Demonstrate passion and expertise in creating vibrant connections with guests, turning visits into memorable experiences.
Key to this Role:
Live and breathe our core values of Passion, Empathy, Can Do and Diligence.
Approachable, positive, and brings energy and personality to every interaction, whether with guests or your team.
Remain calm under pressure and handle difficult conversations professionally.
A true coffee enthusiast with a hunger to learn and inspire others about specialty coffee, food, and hospitality.
From cleanliness to drink quality, you are meticulous and organized, setting high standards for your team to follow.
You are solution-oriented, proactive in tackling challenges, and adaptable to the needs of your House and team.
You are patient and supportive, skilled at coaching and empowering others to grow and succeed.
What can you expect at WatchHouse:
Free Coffee & Drinks – Always – Sip on your favourite drinks, even on your days off.
Monthly Coffee Gift – Take home 250 g of premium WatchHouse coffee every month.
Free Lunch Every Shift – Fuel up with great food on the house.
Team Social Budget – Celebrate, connect, and unwind with your team outside of work.
Annual WatchHouse Party – Our legendary celebration featuring Core Value Awards, and prizes like trips to coffee farms!
30% Off All Food – Any House, any time, just for being part of the team.
30% Off Retail Coffee – Stock up on your favourite WatchHouse blends whenever you like.
Work in Beautifully Designed Houses – Join inspiring spaces equipped with industry-leading tools, surrounded by passionate hospitality professionals.
Supportive Managers – We listen, we care, and we adapt to support your needs.
Best-in-Class Training – From your first shift, we set you up for success with on- and off-shift development.
Access to SCA Training – Advance your coffee expertise with recognised industry training (role dependent).
Off-Shift Induction Experience – Get to know WatchHouse culture with a full day induction in your first two weeks.
Career Progression That’s Real – With new Houses and growth across the business, your next step is never far away.
Working at WatchHouse.
At WatchHouse, we were born from a passion to do better—driven by diligence, attention to detail, and a genuine care for our craft and our people. We are a people-first business that values individuality, personality, and the unique contributions of every team member. We champion diversity, insist on equality, and foster inclusion as a non-negotiable part of our culture. Our team thrives in a respectful, collaborative environment where feedback is welcomed, support is mutual, and excellence is pursued together. Guided by our core values— passion, can do , diligence, and empathy —we build meaningful relationships, celebrate contributions, and work with purpose to deliver the Modern Coffee experience.
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Head Barista - WatchHouse Fitzrovia employer: WatchHouse.
Contact Detail:
WatchHouse. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Barista - WatchHouse Fitzrovia
✨Tip Number 1
Familiarise yourself with WatchHouse's 'Modern Coffee' philosophy. Understanding their approach to coffee and hospitality will help you align your values with theirs, making you a more appealing candidate.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully mentored or developed a team in the past. This will demonstrate your capability to foster an atmosphere of hospitality and excellence.
✨Tip Number 3
Engage with the local coffee community and stay updated on industry trends. This not only shows your passion for coffee but also positions you as someone who can bring fresh ideas to the team.
✨Tip Number 4
Prepare to discuss how you handle pressure and difficult conversations. Being calm and solution-oriented under stress is crucial for a Head Barista, so have specific examples ready to share.
We think you need these skills to ace Head Barista - WatchHouse Fitzrovia
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and expectations for the Head Barista position. Tailor your application to highlight relevant experience and skills that align with WatchHouse's values and requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for coffee and hospitality. Mention specific experiences that demonstrate your leadership, coaching abilities, and commitment to quality service. Show how you embody the core values of WatchHouse.
Highlight Relevant Experience: In your CV, focus on previous roles that showcase your barista skills, team management, and customer service excellence. Include any training or certifications related to coffee, as well as examples of how you've contributed to a positive guest experience.
Showcase Your Passion: In both your cover letter and CV, express your enthusiasm for coffee culture and your eagerness to learn and inspire others. Mention any personal projects or interests related to coffee that demonstrate your dedication to the craft.
How to prepare for a job interview at WatchHouse.
✨Show Your Passion for Coffee
As a Head Barista, your enthusiasm for coffee is crucial. Be prepared to discuss your favourite brewing methods, coffee origins, and any unique experiences you've had in the coffee industry. This will demonstrate your genuine interest and commitment to the role.
✨Emphasise Leadership Skills
Since you'll be leading a team, highlight your previous experience in mentoring or coaching others. Share specific examples of how you've developed team members or improved team performance, as this aligns with the responsibilities of fostering an atmosphere of hospitality.
✨Prepare for Pressure Scenarios
The role requires maintaining quality under pressure. Think of examples from your past where you successfully managed busy shifts or resolved conflicts. This will show that you can remain calm and professional, even in challenging situations.
✨Align with Company Values
Familiarise yourself with WatchHouse's core values: Passion, Empathy, Can Do, and Diligence. During the interview, weave these values into your responses to demonstrate that you not only understand but also embody what the company stands for.
