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- Tasks: Lead a vibrant brunch restaurant, ensuring exceptional guest experiences and operational excellence.
- Company: WatchHouse is an award-winning specialty coffee chain known for its modern coffee philosophy.
- Benefits: Enjoy free coffee, lunch, annual bonuses, and discounts on food and retail coffee.
- Why this job: Join a passionate team in a fast-paced environment, making your mark on London's hospitality scene.
- Qualifications: Strong leadership skills, understanding of food hygiene, and a passion for customer service required.
- Other info: Career progression opportunities and best-in-class training provided.
The predicted salary is between 36000 - 60000 £ per year.
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Brunch Restaurant Manager, WatchHouse., London
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Client:
WatchHouse.
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
Job Views:
3
Posted:
19.08.2025
Expiry Date:
03.10.2025
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Job Description:
WatchHouse is a group of specialty coffee Houses located in iconic neighbourhoods across London, Bath and New York. We are dedicated to elevating the coffee experience through our \”Modern Coffee\” philosophy.From our award-winning brews to our unmatched hospitality, we’re proud to have been named Europe’s Best Coffee Shop Chain at the 2024 European Coffee & Hospitality Awards.
We’re Looking for Leaders.
In Short:
We’re looking for a Brunch House Manager to lead our beautiful kitchen locations in Central London.
This is an exciting opportunity to oversee both our vibrant restaurant service and bustling takeaway coffee offering, ensuring every guest experience is exceptional. As House Manager, you’ll be the embodiment of WatchHouse – bringing our core values, brand standards, and a passion for hospitality to life. You’ll lead from the front, creating a welcoming and energetic environment for both your team and guests, driving operational excellence, and achieving outstanding financial results.
We’ll give you the tools, training, and support you need to thrive – what you bring is leadership, drive, and a genuine love for people. At WatchHouse, we offer the chance to grow, inspire, and make your mark on London’s hospitality scene.
Directly Reports into : Area Operations Manager.
Key Responsibilities:
Motivate and empower your team to consistently perform at their best, fostering a collaborative and passionate work environment.
Take ownership of your House’s financials, focusing on KPIs, and continuously seeking ways to increase revenue and drive efficiency.
Oversee daily operations to ensure the Modern Coffee Experience is delivered to every guest, every day, knowing that hospitality is what sets WatchHouse apart.
Ensure smooth opening and closing procedures, proactively manage issues, and maintain a well-stocked and functional cafe.
A ctively mentor and develop your team, ensuring opportunities for growth and development within WatchHouse.
Manage and maintain all compliance in your House, from daily due diligence to EHO inspections .
U phold and instill the highest standards of cleanliness, quality, and service across the House.
Create a vibrant, sociable, and exciting workplace that employees are proud to be a part of.
Address challenges with a proactive and solutions-oriented mindset, ensuring a seamless customer experience.
Work closely with senior management to align your House with WatchHouse’s vision and goals.
In Short: At WatchHouse, the House Manager role is a hands-on role for an inspiring leader who thrives in a fast-paced, premium environment. With a focus on people, quality, and performance, you’ll take ownership of your House and team, delivering exceptional experiences for both employees and guests. This is for people who love specialty coffee, hospitality, and leadership and want to grow their career.
Key Skills:
Live and breathe the WatchHouse Core Values of Passion, Empathy, Diligence and Can Do.
Always maintain a high level of personal hygiene and appearance.
A hands-on leader who motivates and supports their team to achieve operational and personal excellence.
Comprehensive understanding of Food Hygiene and Health & Safety standards.
Strong understanding of financial metrics and the ability to drive a profitable and high-performing site.
Skilled in managing both front-of-house and back-of-house operations in a high-volume environment.
Passionate about creating outstanding customer experiences with attention to detail and quality.
Thrive in a fast-paced environment, adjusting as needed to meet evolving business needs.
Committed to mentoring and developing your team members to help them grow and succeed.
Unwavering focus on cleanliness, organization, and maintaining impeccable service levels.
Quick thinker who can address and resolve issues efficiently and effectively.
Confident in making decisions, taking ownership, and leading your House independently.
What can you expect at WatchHouse:
Free Coffee & Drinks – Always – Sip on your favourite drinks, even on your days off.
Annual Bonus up to £8,000 per year.
Tronc contribution of up to £8,000 pear year.
Monthly Coffee Gift – Take home 250 g of premium WatchHouse coffee every month.
Free Lunch Every Shift – Fuel up with great food on the house.
Team Social Budget – Celebrate, connect, and unwind with your team outside of work.
Annual WatchHouse Party – Our legendary celebration featuring Core Value Awards, and prizes like trips to coffee farms!
30% Off All Food – Any House, any time, just for being part of the team.
30% Off Retail Coffee – Stock up on your favourite WatchHouse blends whenever you like.
Work in Beautifully Designed Houses – Join inspiring spaces equipped with industry-leading tools, surrounded by passionate hospitality professionals.
Supportive Managers – We listen, we care, and we adapt to support your needs.
Best-in-Class Training – From your first shift, we set you up for success with on- and off-shift development.
Access to SCA Training – Advance your coffee expertise with recognised industry training (role dependent).
Off-Shift Induction Experience – Get to know WatchHouse culture with a full day induction in your first two weeks.
Career Progression That’s Real – With new Houses and growth across the business, your next step is never far away.
Working at WatchHouse.
At WatchHouse, we were born from a passion to do better—driven by diligence, attention to detail, and a genuine care for our craft and our people. We are a people-first business that values individuality, personality, and the unique contributions of every team member. We champion diversity, insist on equality, and foster inclusion as a non-negotiable part of our culture. Our team thrives in a respectful, collaborative environment where feedback is welcomed, support is mutual, and excellence is pursued together. Guided by our core values— passion, can do , diligence, and empathy —we build meaningful relationships, celebrate contributions, and work with purpose to deliver the Modern Coffee experience.
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Brunch Restaurant Manager, WatchHouse. employer: WatchHouse.
Contact Detail:
WatchHouse. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brunch Restaurant Manager, WatchHouse.
✨Tip Number 1
Familiarise yourself with WatchHouse's core values: Passion, Empathy, Diligence, and Can Do. Demonstrating a clear understanding of these values during your interactions can set you apart as a candidate who truly embodies the brand.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in specialty coffee or restaurant management. Engaging with current or former employees can provide valuable insights into the company culture and expectations.
✨Tip Number 3
Showcase your leadership skills by discussing specific examples of how you've motivated teams in previous roles. Highlighting your ability to create a positive work environment will resonate well with WatchHouse's focus on team dynamics.
✨Tip Number 4
Research the latest trends in the coffee and hospitality industry. Being knowledgeable about current practices and innovations can help you stand out as a forward-thinking candidate who is ready to contribute to WatchHouse's success.
We think you need these skills to ace Brunch Restaurant Manager, WatchHouse.
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Brunch Restaurant Manager position at WatchHouse. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality management, leadership, and financial oversight. Use specific examples that demonstrate your ability to motivate teams and deliver exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for coffee and hospitality. Mention how your values align with WatchHouse's core values of Passion, Empathy, Diligence, and Can Do. Be sure to express your enthusiasm for leading a team and creating a vibrant workplace.
Showcase Your Leadership Style: In your application, provide examples of how you've successfully led teams in fast-paced environments. Discuss your approach to mentoring and developing team members, as well as how you handle challenges and ensure operational excellence.
How to prepare for a job interview at WatchHouse.
✨Show Your Passion for Coffee and Hospitality
As a Brunch Restaurant Manager, it's crucial to demonstrate your genuine love for coffee and hospitality. Share personal experiences that highlight your passion and how it aligns with WatchHouse's core values. This will show the interviewers that you embody the spirit of their brand.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Discuss specific situations where you motivated your team, resolved conflicts, or improved performance. This will illustrate your ability to create a vibrant and energetic environment, which is key for this role.
✨Understand Financial Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to restaurant management. Be ready to discuss how you've managed financials in past positions and how you can drive profitability at WatchHouse. This knowledge will demonstrate your capability to take ownership of the House’s financial success.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle challenges. Think of scenarios where you've had to address operational issues or customer complaints effectively. Showcasing your quick thinking and solutions-oriented mindset will be essential in proving you're the right fit for the fast-paced environment at WatchHouse.
