Assistant Coffee Shop Managers - WatchHouse.
Assistant Coffee Shop Managers - WatchHouse.

Assistant Coffee Shop Managers - WatchHouse.

London Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire a team while ensuring smooth coffee shop operations.
  • Company: WatchHouse is a vibrant specialty coffee group in London, Bath, and New York.
  • Benefits: Enjoy free coffee, lunch on shifts, and discounts on food and retail items.
  • Why this job: Join a growing business with opportunities for career development and a fun work environment.
  • Qualifications: Experience in managing high-volume venues; coffee knowledge is a plus.
  • Other info: Full-time role with guaranteed hours and a focus on diversity and inclusion.

The predicted salary is between 24000 - 36000 Β£ per year.

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Assistant Coffee Shop Managers – WatchHouse., London

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Client:

WatchHouse.

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

0e59aac6a6ad

Job Views:

2

Posted:

14.07.2025

Expiry Date:

28.08.2025

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Job Description:

WatchHouse is a group is specialty coffee Houses across London, Bath and New York. We are passionate about people, coffee and places and every day we live our vision to enrich and inspire through Specialty Coffee. We are looking for a skilled and experienced Assistant Managers to join the team. We are looking for those with experience in managing high volume venues with coffee knowledge being a bonus! If you are keen to develop and grow your career within hospitality and specialty coffee, we look forward to hearing from you.

The role of Assistant Manager is integral to the success of any hospitality business. You are the eyes and ears on the ground; collecting feedback from customers and team to share with your management team. You support the manager with back of house tasks as well as ensuring the smooth and successful service is happening each day. We take the role of Assistant Manager very seriously at WatchHouse, as we see them as the future managers of the business. You’ll have access to a range of in House learning and development programmes and the opportunity for promotion and transfer across the sites as the company develops.If you are looking to take your next step in hospitality and join an exciting and growing business then make sure to apply.

Key aspects of the role:

● Lead, inspire and motivate the team so that everyone performs to their absolute best, alongside the House Manager. Effectively managing the large team on site and working alongside them to deliver the Modern Coffee experience.

● Drive to build a high performing House focusing on KPIs. Continuing to look for ways to drive your shop’s financial performance.

● A people-focused Manager, always getting the best from the people around them.

● Demonstrate unparalleled hospitality by creating a warm, positive and welcoming atmosphere. High standards of food and beverage service in a fast paced environment.

● Ensure opens and closes run smoothly, admin and issues are dealt with proactively, and the cafe is always appropriately stocked with products and equipment.

● Encourage and create a vibrant, exciting and sociable place of work.

● Be driven by high standards and instill this same motivation within your team.

About you:

● A hands-on inspiring leader with an eye for detail, a love of great food and coffee, with a commitment to delivering unrivaled customer experience.

● An autonomous manager who takes full ownership for their cafe and their team.

● A natural leader. The Assistant House Manager leads the team in the efficient running of the coffee bar both front and back of house in order to achieve operational excellence. They manage our locations in the absence of the House Manager.

● A passion for the development and training of people in order to build and develop a highly skilled and high-achieving team that can cope with the pressures and demands of a high volume site.

This is a full time role contracted to 40 hours per week working 5 days out of 7 per week, weekend work is expected.

In short, at WatchHouse you can expect:

● Beautifully designed Houses in some of London\’s most iconic locations.

● Guaranteed contracted hours every week.

● Free WatchHouse coffee & WatchHouse drinks (even on days o).

● Free lunch on every shift!

● 30% of food when you aren’t working.

● 30% of our WH retail range.

● Training available and opportunities for career growth and development across the business.

WatchHouse is an equal opportunity employer. We pride ourselves in creating an environment where diversity is celebrated, equality is insisted and inclusion expected. A company where we believe in having the right person in the role; and personality, individuality and uniqueness top the list of what we are looking for in applications and throughout our hiring process.

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Assistant Coffee Shop Managers - WatchHouse. employer: WatchHouse.

At WatchHouse, we are not just about serving exceptional coffee; we are dedicated to fostering a vibrant and inclusive work culture that prioritises employee growth and development. As an Assistant Coffee Shop Manager in one of London’s most iconic locations, you will enjoy guaranteed hours, free meals during shifts, and a supportive environment that encourages your career progression within the hospitality industry. Join us to be part of a passionate team where your leadership skills can shine and make a real impact on our customers' experiences.
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Contact Detail:

WatchHouse. Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Assistant Coffee Shop Managers - WatchHouse.

✨Tip Number 1

Familiarise yourself with WatchHouse's values and mission. Understanding their passion for specialty coffee and customer experience will help you align your answers during the interview, showcasing that you're a great fit for their culture.

✨Tip Number 2

Network within the coffee community in London. Attend local coffee events or workshops to meet people who might have connections at WatchHouse. A personal recommendation can go a long way in landing an interview.

✨Tip Number 3

Prepare to discuss your previous management experiences in high-volume venues. Be ready to share specific examples of how you've motivated teams and improved service standards, as this is crucial for the Assistant Manager role.

✨Tip Number 4

Showcase your passion for coffee! If you have any certifications or training related to coffee, mention them. Even if you don't, express your enthusiasm for learning more about specialty coffee and how it can enhance customer experiences.

We think you need these skills to ace Assistant Coffee Shop Managers - WatchHouse.

Leadership Skills
Team Management
Customer Service Excellence
Financial Performance Management
Attention to Detail
Problem-Solving Skills
Communication Skills
Hospitality Knowledge
Coffee Knowledge
Training and Development
Operational Excellence
Time Management
Adaptability
High Standards of Service

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and coffee management. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to manage a high-volume venue.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and hospitality. Mention why you want to work at WatchHouse specifically, and how your values align with theirs. Use examples from your past experiences to illustrate your points.

Highlight Your People Skills: In your application, focus on your ability to lead and inspire a team. Provide examples of how you've motivated staff in previous roles and created a positive working environment, as this is crucial for the Assistant Manager role.

Showcase Your Knowledge: If you have specific knowledge about specialty coffee or the coffee industry, make sure to include it in your application. This could set you apart from other candidates and show your genuine interest in the role.

How to prepare for a job interview at WatchHouse.

✨Show Your Passion for Coffee

Make sure to express your love for coffee and the coffee culture during the interview. Share any personal experiences or knowledge you have about specialty coffee, as this will demonstrate your enthusiasm and fit for the role at WatchHouse.

✨Highlight Leadership Skills

As an Assistant Manager, you'll need to inspire and motivate your team. Be prepared to discuss your previous leadership experiences, how you've managed teams in high-pressure environments, and any strategies you've used to foster a positive workplace culture.

✨Prepare for Situational Questions

Expect questions that assess your problem-solving abilities and how you handle challenges in a busy cafΓ© environment. Think of specific examples from your past roles where you successfully managed difficult situations or improved team performance.

✨Demonstrate Customer Focus

WatchHouse values unparalleled hospitality, so be ready to talk about how you ensure a great customer experience. Share examples of how you've gone above and beyond for customers and how you gather feedback to improve service.

Assistant Coffee Shop Managers - WatchHouse.
WatchHouse.
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