At a Glance
- Tasks: Lead the Retail Excellence program and enhance customer experience across our business.
- Company: Join Watchfinder, a leader in luxury watch retail with a focus on excellence.
- Benefits: Enjoy competitive pay, career development opportunities, and a vibrant work culture.
- Other info: Collaborate with diverse teams and contribute to exciting retail initiatives.
- Why this job: Make a real difference in retail by driving impactful projects and improving customer satisfaction.
- Qualifications: Experience in project management and a passion for enhancing customer experiences.
The predicted salary is between 35000 - 45000 £ per year.
Watchfinder is seeking a Retail Excellence Program Manager to design and embed a Retail Excellence framework across our business.
You will lead the program, align initiatives with commercial goals, and drive improvements in operations and customer experience.
You will build governance, manage the project pipeline, collaborate with HR, merchandising, the data team, and the Director of Commercial Operations to deliver impactful retail projects and dashboards.
#J-18808-Ljbffr
Retail Excellence Lead: Programs & Customer Experience in West Malling employer: Watchfinder
Watchfinder is an exceptional employer located in West Malling, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from a competitive package and ample opportunities for professional growth, making it an ideal place for finance professionals looking to make a meaningful impact in their field.
