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- Tasks: Welcome guests, provide exceptional customer service, and assist in luxury watch sales.
- Company: Join Watchfinder, a leading pre-owned luxury watch retailer with a family-like culture.
- Benefits: Enjoy private healthcare, 32 days holiday, and a competitive salary with commission.
- Why this job: Be part of an exciting journey in luxury retail with opportunities for personal growth.
- Qualifications: Passion for luxury retail, strong communication skills, and a willingness to learn.
- Other info: Open application allows us to contact you for future Sales Advisor roles.
The predicted salary is between 28800 - 43200 £ per year.
What is an open application role? Even if we have no vacancies in this area, we are still very interested in your profile. By registering for our open application, we have the opportunity to contact you directly about new or future Sales Advisor vacancies that arise here at Watchfinder.
What do our Sales Advisors do at Watchfinder? As a Sales Advisor you will be an ambassador for the company, responsible for welcoming all guests into the boutique, introducing them to the culture of our organisation, clienteling and ultimately ensuring an exceptional customer experience is delivered.
At Watchfinder we know that not everyone has previous watch experience or product/brand knowledge. We look for passionate individuals who have a genuine interest in the industry, and who are keen to step into the pre-owned watch market selling multiple brands of luxury timepieces! We welcome individuals who are keen to learn and develop, and we provide support from the very beginning of your journey with us!
Working for Watchfinder, you will be passionate about delivering expert customer service and achieving sales on a 1:1 basis within an intimate environment. You will showcase your excellent interpersonal skills, working to a high standard both individually and as part of a thriving team.
This is a varied role which includes high end sales assistance, welcoming walk-ins, clienteling, managing appointments and an overflow of online enquiries, chasing leads and all-round sales administration. Demonstrating vigilance and awareness, you will ensure that all security procedures are adhered to correctly, always maintaining the safety of our products.
You will need to be reliable, ambitious, and passionate about the customer experience. You will also encapsulate our core values of being connected, curious, innovative, inclusive, and excellent!
- Passionate about luxury retail and delivering an exceptional service to customers
- Strong clienteling skills in order to ensure client contact is maintained
- Results driven with experience working in a target driven sales environment (KPI’s)
- Negotiation skills desirable however this is a skill that we can train for candidates that demonstrate the right attitude towards personal development
- Strong communication skills with the ability to adapt to different customers and their needs
- Ability to take in technical information with a willingness to learn about our products
- Excellent problem-solving skills
- Highly organised with the ability to prioritise own workload
- The consummate team player who will put team success ahead of personal gain
About you…
- Sales driven with experience working in a target led environment
- Outstanding customer service skills ensuring that customers receive the best experience possible
- Highly organised with the ability to manage and prioritise your own workload
- Strong communication skills, ideally with experience in handling customer queries in person and by phone/email
- The ability to work both independently and as part of a team
- Some experience in negotiation would be advantageous, however this is a skill that can be trained with the right attitude
- A positive ‘can do’ approach and a willingness to learn
Why work for Watchfinder? Firstly, what makes Watchfinder a great place to work is the people! Whether that be within your immediate team or across other areas of the business, there really is a family feel across the whole company. If personal growth and development is high on your priority list, then Watchfinder is the place for you. We’ve had numerous success stories throughout the business of our staff furthering and developing their careers, proving to be integral contributors to the company.
You may be excited to hear that we have recently expanded internationally, boasting luxurious locations in Hong Kong, New York, Paris, Milan, Geneva, Zurich and Munich. With no sign of slowing down! To be part of this exciting journey, apply now!
Our Benefits & Incentives: As well as a competitive salary and commission structure we also offer a great benefits package:
- Private healthcare and dental
- 32 days holiday including Bank Holidays
- Holiday scheme – Increasing annual leave
Open application - Sales Advisor employer: Watchfinder
Contact Detail:
Watchfinder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Open application - Sales Advisor
✨Tip Number 1
Familiarise yourself with the luxury watch market. Research different brands and their unique selling points, as this knowledge will help you stand out during any potential interviews or discussions.
✨Tip Number 2
Network with professionals in the luxury retail sector. Attend industry events or join online forums to connect with others who share your passion for watches, which could lead to valuable insights and opportunities.
✨Tip Number 3
Showcase your customer service skills in everyday interactions. Whether it's at a café or a retail store, practice delivering exceptional service, as this experience can be highlighted when discussing your suitability for the Sales Advisor role.
✨Tip Number 4
Demonstrate your eagerness to learn by engaging with watch-related content. Follow blogs, podcasts, or YouTube channels that focus on luxury timepieces to deepen your understanding and show your commitment to the industry.
We think you need these skills to ace Open application - Sales Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what a Sales Advisor does at Watchfinder. Familiarise yourself with their customer service ethos and the importance of clienteling in luxury retail.
Tailor Your CV: Highlight any relevant experience in sales or customer service, especially in target-driven environments. Emphasise your interpersonal skills and any previous roles where you demonstrated a passion for luxury products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the watch industry and your desire to learn. Mention how your values align with those of Watchfinder, such as being connected, curious, and innovative.
Showcase Your Willingness to Learn: In your application, express your eagerness to develop your skills, particularly in negotiation and product knowledge. This will demonstrate your commitment to personal growth and adaptability.
How to prepare for a job interview at Watchfinder
✨Show Your Passion for Luxury Retail
Make sure to express your genuine interest in the luxury watch industry during the interview. Share any personal experiences or knowledge you have about watches, as this will demonstrate your enthusiasm and commitment to the role.
✨Highlight Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Discuss specific situations where you went above and beyond to ensure a positive experience for customers, as this aligns with the values of Watchfinder.
✨Demonstrate Strong Communication Abilities
Be ready to showcase your communication skills by engaging in a friendly and professional manner throughout the interview. Practice active listening and be prepared to adapt your responses based on the interviewer's questions and cues.
✨Emphasise Your Team Player Attitude
Since teamwork is essential at Watchfinder, share examples of how you've successfully collaborated with others in past roles. Highlight your ability to prioritise team success over personal gain, which is a key trait they are looking for.
