Sales Advisor in London

As a Sales Advisor you will be an ambassador for the company, responsible for welcoming guests into the boutique, introducing them to the culture of our organisation and clientele, and ultimately ensuring an exceptional customer experience is delivered, leaving them with a smile on their face and a watch on their wrist.

At Watchfinder we know that not everyone has previous watch experience or product/brand knowledge. We look for passionate individuals with a genuine interest in the industry, and who are keen to step into the pre‐owned watch market selling multiple brands of luxury timepieces. We welcome individuals who are keen to learn and develop, and we provide support from the very beginning of your journey with us.

You will be passionate about delivering expert customer service and achieving sales on a 1:1 basis within an intimate environment. You will showcase your excellent interpersonal skills, working to a high standard both individually and as part of a thriving team. The successful individual will be confident and experienced in working to KPIs and sales targets. This role includes high‐end sales assistance, welcoming walk‐ins, managing appointments, handling an overflow of online enquiries, chasing leads, and all‐round sales administration.

Demonstrating vigilance and awareness, you will ensure that all security procedures are followed correctly, maintaining the safety of our products. You will need to be reliable, ambitious, and passionate about the customer experience, while encapsulating our core values of being caring, pioneering and outstanding.

How will you experience success with us?

• Passionate about luxury retail and delivering an exceptional service to customers.
• Strong client skills to ensure client contact is maintained.
• Results driven with experience working in a target‐driven sales environment (KPIs).
• Negotiation skills desirable; we can train candidates who demonstrate the right attitude towards personal development.
• Strong communication skills with the ability to adapt to different customers and their needs.
• Ability to take in technical information and a willingness to learn about our products.
• Excellent problem‐solving skills.
• Highly organised with the ability to prioritise own workload.
• The consummate team player who will put team success ahead of personal gain.

Why work for Watchfinder?

Firstly, what makes Watchfinder a great place to work is the people! Whether that be within your immediate team or across other areas of the business, there really is a family feel across the whole company. We’ve had numerous success stories throughout the business of our staff furthering and developing their careers, proving to be integral contributors to the company.

If the world of watches intrigues you, apply now and join us on this new and exciting journey at our Bluewater boutique!

Our Benefits & Incentives

• Private healthcare and dental.
• Competitive pension scheme.
• Holiday scheme – increasing annual leave.
• Cycle to work scheme.
• Employee Assistant programme.
• Income protection.
• Life assurance.

Your journey with us...

Our aim is to provide you a transparent interview process from the moment you apply for the role. It’s important for us that you get to know us to ensure the role aligns to your future career objectives. We provide all candidates with open‐door access to key people across the business so they can discuss opportunities, get a feel for our culture, and better understand how they can make an impact and be part of Watchfinder's exciting trajectory.